SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.

The GSI Solution Architect is responsible for defining, developing, and supporting the sales process for technology and solutions with account teams. They engage in account transactions based on technical expertise, provide technical support in sales presentations, product demonstrations, and customer training, and assist in solution planning and design. The role also involves maintaining client relationships, collaborating with teams, and advancing opportunities through effective consultative selling techniques.