Top IT Support Jobs in Kolkata, WB

Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.

Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.

Part of the global 24/7 IT System Operations support group responsible for L2/L3 support, administration of server and network devices, maintenance of security systems, and providing support for various services. Requires basic knowledge of routing and firewalling, experience with specific technologies, excellent communication skills, and the ability to work in a multicultural environment. Minimum 4 years of experience.

Frontline and backline support role for enterprise products, resolving complex issues, ensuring SLAs are met, optimizing system performance, maintaining detailed documentation, improving customer experience, and promoting self-service offerings.

As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.

SUSE ECM Support Engineer role focused on providing support for customers using Kubernetes and various open-source technologies. Responsibilities include solving customer cases, collaborating with development teams, writing technical content, and providing operational support for SUSE Rancher Hosted SaaS offering.

The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.

Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.

As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.

The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.

Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.

Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.

Join the Support, Deployment & Licensing team in the US to interact directly with customers and help them succeed. Focus on computing, IT, and database skills to install and manage enterprise software. Responsible for diagnosing and progressing customer issues, providing workarounds, and collaborating with internal teams. Opportunities for learning and growth within the team.

The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.

Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.

Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.

As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.