Top Tech Jobs & Startup Jobs in Kolkata

Own customer service requests from contract validation through resolution, including emergency network restoration, SLA and KPI oversight, proactive fault prevention, data-driven support, and customer-network software implementations. Diagnose unsuccessful software loads, implement corrective actions, improve support processes, and build customer relationships through consultation, negotiation, knowledge sharing, and change management.

Drive retail sales growth across Traditional Trade, Modern Trade and E‑commerce by meeting sales targets, planning area/distributor coverage, managing distribution and freezer governance, training distributors on DMS, executing trade promotions, monitoring performance and ensuring distributor compliance and financial health.

Lead the architecture of generative AI workflows for cloud security configuration, drift detection, remediation, and infrastructure-as-code automation. Develop RAG and vector database solutions using LLM APIs, automate Terraform and Rego policy generation, and guide AI enablement strategy. Provide technical leadership, design extensible service frameworks, and mentor engineers across a distributed global team.

Lead end-to-end technical delivery across Salesforce, AI agents, integrations, and enterprise workflows. Translate stakeholder priorities into scalable solution designs, guide Claude and Agentforce initiatives, oversee AI-enabled automation, manage project risks and dependencies, review technical implementations, mentor engineers, and ensure governance, security, reliability, and supportability. Collaborate with product, data, business, architecture, and engineering teams to prioritize use cases and operationalize solutions.

Develop and optimize custom software solutions using SAP ABAP for HANA. Design, code, debug, tune, and integrate SAP applications with enterprise systems using modern development frameworks and agile practices. Serve as a subject matter expert, guide team decisions, solve issues across teams, improve processes, and mentor junior team members.

Leads comprehensive SAP SuccessFactors Recruiting deployments by planning schedules, budgets, resources, training, pilots, metrics, and deployment methodologies. Coordinates dependencies across project teams, monitors progress, resolves complex challenges, facilitates stakeholder alignment, and supports team development. Serves as a subject matter expert and contributes to cross-team decisions and continuous process improvement.

Develop and support end-to-end software features spanning frontend and backend systems. Provide incident handling, service requests, configuration changes, debugging, testing, optimization, and operational support for LabVantage LIMS applications. Collaborate with laboratory users and technical teams to maintain reliable system operations, design scalable architectures, integrate databases, and apply cloud-first and agile development practices. Experience with chemical laboratory operations or chemistry education is advantageous.

Provides first-line managed network services for client infrastructure. Monitors systems, investigates and resolves incidents, fulfills requests using ITSM processes, performs patching and configuration changes, and supports service handovers. The role also contributes to optimization, automation, disaster recovery testing, knowledge management, and project activities while escalating complex issues and maintaining client-focused service quality.

Manages regional PAVA sales strategy, strategic accounts, channel partners, and business development. Builds pipeline, appoints and supports distributors, develops annual sales plans, trains customers, monitors competition, improves forecasting, and collaborates with fire sales, consulting engineers, marketing, customer service, and internal experts to grow revenue and market share.

Manages regional PAVA sales strategy, strategic accounts, channel partners, and business development. Builds sales pipelines, appoints distributors, develops customer relationships, coordinates technical and sales training, monitors competition, improves opportunity forecasting, supports product specification with consulting engineers, and collaborates with internal teams to achieve revenue and delivery targets.

Executes below-the-line marketing across dealer, retailer, project, event, and exhibition locations. Coordinates branding, signage, promotional installations, campaigns, vendors, fabricators, printers, and agencies. Conducts market visits, manages quotations and production timelines, supports sales requirements, tracks expenses and campaign effectiveness, and prepares MIS reports and documentation. The role also supports ATL, digital, trade marketing, and other promotional initiatives.

Manages a client support team, overseeing performance, staffing, reporting, service quality, backlog trends, root-cause analysis, and continuous process improvement. Develops employees, manages hiring and performance activities, builds internal partnerships, supports client inquiries, and recommends product or service enhancements. The role includes rotational 24/7 on-call responsibility and limited travel to client sites.

Configure, manage, and troubleshoot firewalls, routing, switching, VPNs, NAT, and network security infrastructure. Monitor systems, resolve security and connectivity incidents, apply approved configuration changes, and maintain technical documentation. The role requires 1–2 years of network security or network administration experience, firewall expertise, strong TCP/IP knowledge, troubleshooting skills, and effective communication in a support or operations environment.