Top Operations Manager Jobs in Kolkata

The Operations Manager leads technical support processes, develops strategies with management, manages teams, oversees performance, and drives continuous improvements.

Manage end-to-end partner onboarding and program operations for Redis Partner Network. Ensure consistent program application, system setup, SLA management, cross-functional handoffs, regional support for APAC/EMEA, reporting, and process improvement to scale reseller, GSI, and cloud partner motions.

The Assistant Manager - Operations supervises financial operations including reconciliations, auditing support, and ensures compliance with accounting standards. They also lead SOX audits, manage external queries, and ensure quality assurance in transaction processes.

The IT Operations Manager oversees global IT infrastructure, manages vendor performance, ensures security compliance, and leads technical support teams. This role also manages asset lifecycle and drives strategic technology projects.

Lead strategic sourcing for assigned services and commodities: develop sourcing and negotiation strategies, draft SOWs/RFPs, evaluate proposals, negotiate master service agreements and contract changes, enforce vendor performance measures and SLAs, manage supplier relationships, and lead cross-functional teams to deliver sourcing events on schedule.

Lead operations teams to meet SLA, quality, and productivity targets. Manage workforce planning, reporting, scorecard analysis, root-cause investigations, stakeholder and client interactions, compliance and audit support, training development, and continuous improvement initiatives to enhance customer experience and operational efficiency.

Lead sourcing and supplier management activities: develop sourcing and negotiation strategies, run RFPs, evaluate vendors, draft and manage contracts, ensure vendor performance, and lead cross-functional sourcing projects to drive cost, quality, and process improvements.

The Operations Manager will drive business growth by developing strategies for organic and affiliate channels, optimizing operational performance, writing business documents, monitoring activities, and collaborating with product teams to enhance user experience.

The Manager oversees compensation operations, leading a team, managing initiatives and projects, and ensuring compliance with compensation strategies and governance.

Lead Pune-based service desk operations, enforce ITSM processes, meet SLA and backlog targets, drive KB/SOP adoption and automation, coach and expand Tier 1/2 capabilities, coordinate escalations with US leadership, and report on support health to improve service.

The Manager for GTM Data Operations is responsible for overseeing Salesforce data management operations, ensuring data quality, resolving issues, and leading a data support team, while collaborating with global stakeholders.

The Senior Operations Manager oversees customer support teams, ensures operational readiness, manages cross-functional coordination, and enhances team performance through leadership and training.