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Top Operations Manager Jobs in Kolkata

2 Days Ago
Remote
Hybrid
Kolkata, WB
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
As a Unit Manager - Operations, you will lead teams, create operational plans, oversee project execution, manage resources, develop team capabilities, and coordinate initiatives in a collaborative environment. This role is crucial for driving performance and contributing to MetLife's goals.
3 Days Ago
Remote
Kolkata, WB
Senior level
Senior level
Productivity • Software • Conversational AI
As a Channels Operations Onboarding Manager, you will lead the onboarding process for WhatsApp, optimizing workflows and compliance, managing a team, and collaborating with internal and external partners to enhance operational efficiency and customer experience.
Top Skills: JIRALookerSQLTableauZendesk
17 Days Ago
Remote
Hybrid
Kolkata, WB
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Unit Manager - Operations is responsible for managing teams to meet service level agreements, reviewing reports, monitoring transactions, providing coaching to staff, handling escalations, ensuring compliance with policies, and fostering talent development within the team.
23 Days Ago
Remote
Kolkata, WB
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Professional Services • Software • Analytics • Consulting
The Operations Manager will oversee client relationships, manage complex projects, innovate process designs, lead large teams, and ensure financial health for client accounts while collaborating with AI training initiatives. Responsibilities also include aligning strategic operations with client needs and driving efficiency through creative solutions.
Top Skills: AIAutomationClient ManagementProject Management
Yesterday
Remote
Kolkata, WB
Junior
Junior
Marketing Tech
The GEO Operations Team Manager oversees an operations team, ensures quality customer service, manages team performance based on KPIs, develops operational processes, and supports a culture of teamwork and engagement. Responsibilities include performance evaluations, strategic planning, and addressing client escalations, alongside providing training and coaching to team members.
Senior level
Financial Services
The Manager/Assistant Manager will oversee Travel Insurance operations, focusing on customer experience, claims management, and cross-functional collaboration. Responsibilities include developing operating procedures, reviewing claims for validity, coordinating with third-party administrators, and leading a team to ensure performance and accountability. The role emphasizes problem-solving, communication, and the creation of customer-centric processes.
Senior level
Software
Lead strategic initiatives and manage transformation programs to enhance operational efficiencies and scalability at the Global Capability Center. Responsibilities include overseeing governance, managing vendor relationships, monitoring budgets, and providing data-driven insights for continuous improvement.
Top Skills: AgileSix Sigma

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