Top Operations Manager Jobs in Kolkata

The Operations Manager leads and directs client service operations, ensuring a high-quality customer experience. Responsibilities include team management, performance analysis, coaching, and strategic planning to meet service and financial goals while fostering a positive work environment and driving continuous improvement initiatives.

As the Operations Manager at Demyst, you will develop and refine operational processes, resolve issues, communicate with stakeholders, and manage projects. Your role includes cross-functional collaboration, reporting metrics, risk management, and contributing to long-term planning to enhance operational excellence.

The Operations Manager leads a front-line client service environment, ensuring consistent quality through effective management of CCRs. Responsibilities include performance management, analyzing metrics, coaching supervisors, and continuously improving processes while fostering an engaging work culture. The role also involves recruiting staff and supporting organizational changes.

The Manager of Operations will lead the US Group Disability at SLGS, responsible for operational improvements, issue resolution, managing teams, and fostering a high-performance environment. The role requires strong analytical skills and the ability to influence across multiple functions, ensuring continuous learning and confidentiality while aligning with management requirements.

The Senior Operations Manager supports the EVP of IRSDC by fostering collaboration, driving operational efficiency, and managing strategic projects. Key responsibilities include preparing communications, monitoring KPIs, facilitating team culture, and ensuring effective stakeholder engagement while maintaining project timelines and delivering successful outcomes.

The Operations Enablement Manager at Airbnb will lead the AirCover team by driving process improvements, optimizing operational tools, and enhancing productivity through data-driven approaches. The role involves collaborating with cross-functional teams, managing partner initiatives, and ensuring seamless integration of product improvements to enhance customer experience.

The Manager, LRO Operations leads the local LRO Operations team, managing analysts in billing, technology, and business operations while collaborating with internal functions to support finance and project management objectives. Responsibilities include managing legal operations processes, developing automation, and delivering reports and dashboards to enhance decision-making and operational efficiency.

The Manager of Operations will lead the US Group Disability team, implementing operational improvements, managing a team, and enhancing the customer experience. Responsibilities include driving process optimization, managing workflows, ensuring compliance with regulations, and fostering employee engagement and performance. It requires strong analytical skills and a focus on cost efficiency.