Top Operations Manager Jobs in Kolkata

Manage and enhance Consumer BPO operations and vendor relations at Coinbase, ensuring quality metrics and recruitment support, while driving operational improvements and project initiatives.

The Unit Manager - Operations manages teams, ensures SLAs are met, monitors performance, provides coaching, handles escalations, and ensures compliance with policies.

The B2B Operations Manager oversees hub performance, ensures proper order documentation, manages return items, and fosters relationships with stakeholders.

Lead the management and optimization of the Zendesk ecosystem, oversee integrations, and drive performance of a global technical team in a remote environment.

Lead strategic initiatives and manage transformation programs for operational efficiencies in a Global Capability Center while optimizing processes and aligning strategies with corporate vision.

Manage Safety Operations staff and collaborate with management to meet organizational goals, improve employee engagement, and ensure compliance with SOPs. Responsibilities include supervising staff, addressing employee issues, and leading continuous improvement initiatives.