Top Operations Manager Jobs in Kolkata

Manage the onboarding process for WhatsApp, optimize workflows, handle customer requests, and collaborate with internal teams to enhance operations.

The Unit Manager - Operations manages teams, ensures SLAs are met, monitors performance, provides coaching, handles escalations, and ensures compliance with policies.

The Manager/Assistant Manager will oversee Travel Insurance operations, focusing on customer experience, claims management, and cross-functional collaboration. Responsibilities include developing operating procedures, reviewing claims for validity, coordinating with third-party administrators, and leading a team to ensure performance and accountability. The role emphasizes problem-solving, communication, and the creation of customer-centric processes.

Lead strategic initiatives and manage transformation programs to enhance operational efficiencies and scalability at the Global Capability Center. Responsibilities include overseeing governance, managing vendor relationships, monitoring budgets, and providing data-driven insights for continuous improvement.