Top Tech Jobs & Startup Jobs in Kolkata

As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.

In this role, you will lead the Staffing and Capacity Planning team by designing strategies that align with business growth, optimizing operations, enhancing staff efficiency, and improving customer satisfaction through data-driven decisions and collaboration with cross-functional teams.

The GenAI Consulting Manager leads a consulting team in implementing Generative AI for clients, developing customer strategies, and managing AI integration into their workflows. The role includes team management, upskilling training, and maintaining a customer-centric approach, ultimately enhancing creative capabilities through AI tools.