Top Tech Jobs & Startup Jobs in Kolkata
The Scrum Master will lead Agile practices within the Data Lifecycle Management program, ensuring excellence in service delivery and compliance. Responsibilities include facilitating Agile ceremonies, overseeing product delivery, coordinating with product teams, optimizing processes, providing coaching, managing risks, and communicating with stakeholders.
The Finance Solutions Manager oversees the Finance Platform for Accounting Hub and General Ledger applications. They ensure client needs are documented, manage day-to-day support and maintenance, and maintain the integrity of finance applications including SAP and in-house systems.
As a Senior Specialist in Development API at Sun Life, you'll drive API solutions, collaborating with teams to implement innovative technology and ensure superior client experiences. Your efforts will help shape a digital and innovative hub within a leading financial services company.
The DevSecOps Engineer will develop and manage CI/CD pipelines, utilize various tools for code deployment, security, and management, while collaborating with teams on Agile methodologies. The role requires strong scripting skills and experience with configuration management and infrastructure management, focusing on both cloud-based and on-premise solutions.
As a Client Care Representative, you'll provide superior customer service by answering calls, managing concurrent chat sessions, assessing needs, and resolving issues promptly. You'll be responsible for tracking customer requests, maintaining productivity, and working in a scheduled environment, including potential overtime and night shifts.
The Tele-Interviewer conducts recorded interviews with clients to gather and document their medical and lifestyle information, assists with follow-up calls, keeps advisors updated on cases, and answers client questions about the interview process.
As a Team Leader, you will manage daily team performance, ensuring service quality objectives are met. You will provide leadership and coaching to team members, facilitate employee retention and recruitment, and foster a positive work environment. Responsibilities also include analyzing performance metrics, facilitating change, supporting continuous improvement, and maintaining effective communication with the team and members.
As a Client Care Representative, you will provide exceptional customer service by responding to inquiries, managing concurrent chat sessions, and resolving customer issues in our fast-paced Customer Care Centre. Your role involves utilizing computer systems to track calls and gather information while maintaining a positive team environment and meeting productivity goals.
The Salesforce Platform Lead oversees the platform, providing guidance to agile squads while ensuring alignment with organizational goals. They leverage deep Salesforce expertise to manage initiatives that support business and technology, drive program strategy, and facilitate communication between teams and executives.
As a Client Care Representative at Sun Life Global Solutions, you will be responsible for providing outstanding customer service by resolving inquiries via phone and chat. You'll track and monitor client requests, promote company products, and maintain positive customer relationships in a fast-paced environment.
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