Top Tech Jobs & Startup Jobs in Kolkata

As an IT Admin at Atlan, you will be responsible for debugging and configuring network firewalls, managing endpoint devices like MacOS, and utilizing JumpCloud and SaaS tools. Your role requires independent work, initiative, and confidence in tackling complex technical problems without constant management oversight.

The Technical Support Engineer will take ownership of customer issues, coordinate with teams to resolve them, analyze and prevent recurrence of problems, manage service levels, create documentation, and mentor team members. This role focuses on enhancing customer experience and scaling support processes in a fast-growing startup.