Job Description
You are a strategic thinker passionate about driving solutions in Transformation Design & Delivery. You have found the right team.
Join our Transformation Design & Delivery team, part of the Payment Operations organization supporting Corporate and Investment Bank-wide transformation programs. As a Vice President, you'll have the opportunity to shape the future of our payments user interface framework, leading the development of the Strategic Global Payments User Interface, a major strategic initiative. This role is perfect for strategic thinkers passionate about promoting innovative solutions and promoting seamless customer interactions and operational efficiency.
As a Vice President- Product owner: Global Payments Strategy within the Transformation Design & Delivery team, you will be at the forefront of promoting solutions for our payment operations. You will lead the development and enhancement of the Payments User Interface Framework, spearhead modernization initiatives, and ensure seamless customer interactions and operational efficiency. We value your ability to articulate and document comprehensive process flows, manage large-scale strategic projects, and build partnerships collaboratively. This role provides an exciting opportunity to shape the future of our payments user interface framework and promote the modernization agenda for our Payments UI.
Job Responsibilities:
- Lead the development and enhancement of the Payments User Interface Framework for various payment methods.
- Spearhead modernization initiatives for the Payments UI.
- Articulate and document comprehensive process flows, including customer interactions and data handoffs. Conduct thorough gap and difference analyses for business initiative changes.
- Create wireframes and mock-ups to illustrate user flows and evaluate user experience.
- Engage in discussions throughout the project lifecycle, from initiation to implementation. Facilitate discussions with stakeholders to align on operational flows.
- Conduct in-depth analyses with stakeholders to drive requirements and implement changes. Manage and track prioritized requirements, providing regular status updates.
- Utilize AGILE methodology to create business flows and track development. Prioritize and manage requirements for successful delivery and implementation.
- Conduct walkthroughs and training sessions for stakeholders and user groups. Establish and maintain strategic relationships.
- Participate in project scoping and planning activities. Conduct user research to prioritize and assess requirement desirability.
- Perform impact analysis for business initiatives to identify necessary changes.
- Analyze defects, prioritize them, and explore alternative solutions.
Required qualifications, capabilities and skills:
- Defining requirements for payment systems.
- Payments and managing large-scale strategic projects.
- Creating wireframes and UI/UX designs.
- Managing projects using Agile methodology.
- Strong skills with the ability to work independently.
- Problem-Solving & Communication: Excellent skills with the ability to influence stakeholders without direct authority.
- Ability to define future business models and drive execution.
- Ability to build partnerships and work collaboratively.
- Supporting large-scale initiatives.
- Developing innovative and differentiated solutions.
Preferred qualifications, capabilities and skills:
- Building relationships and influencing others.
- Analytical skills and attention to detail in documentation.
- Organizational and time management skills. Project planning skills.
- Presentation skills, including written, visual, and verbal communication. Facilitating meetings and workshops.
- Leadership skills to unite multi-functional groups towards common goals.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
