Consultant - Research & Consulting

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Team Overview

We are India’s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers.
We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things.
We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.
We are committed to providing reasonable accommodation for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodation you may need.
Culture and Values
Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.
https://www.transunion.com/privacy/global-job-applicant
What is excitement and passion for us?
We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.
Dynamics of the Role
We are seeking a consultant who will be a key contributor to shaping TransUnion’s perception in the marketplace as a trusted authority on lending and risk dynamics. The ideal consultant brings deep experience across a wide range of consumer and MSME lending practices, products, and functions, with a strong understanding of the entire customer lifecycle—from acquisition and underwriting to portfolio management and collections. This role drives thought leadership in two complementary ways.
First, the consultant will lead and contribute to advanced research initiatives focused on understanding consumer credit behavior, the external economic, regulatory, and market forces influencing that behavior, and the implications for lenders in managing associated risks and growth opportunities. These insights are expected to inform industry dialogue and support more effective decision making by financial institutions.
Second, the consultant will provide critical support to the Sales organization, helping to articulate advanced concepts and insights to customers. This includes exploring complex customer challenges across products, business units, and functional areas, while elevating the quality, relevance, and strategic depth of client discussions led by the Sales team.
In this role, the consultant serves as a consumer and MSME lending product, industry, and research expert for both the Sales force and TransUnion’s clients. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Roles & Responsibilities

• He/She needs to work on analyzing Credit industry trends
• Prove and disprove hypothesis as stem from the industry trends
• Develop these ideas into research papers, reports and working on circulation of and publicizing these analyses through various media - press releases, articles and other publications
• Co-ordinate with the Product Teams to develop the concepts, ideas into products, wherever applicable.
• Co-ordinate with the Sales Teams to propagate industry knowledge, expertise.
• Client interaction at relevant levels to propagate the TransUnion CIBIL thought leadership.
• Understanding the bureau database in detail and helping work on and analyse Industry trends

Required Knowledge And Experiences

Experience and Skills

• MBA from preferably top 20 B-Schools, OR MA (Economics) / M. Statistics from top 10 institutions; Graduation in Engineering/Economics/Statistics/Commerce from top-Tier colleges
• 6-9 years of experience in lending Analytics (Retail/ Commercial lending)
• Knowledge of lending industry is mandatory.
• Working on R/SAS, Python and SQL and basic modelling knowledge
• Self-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations.
• Strong communication, organizational, verbal, written and presentation skills
• High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results

Essential Competencies

Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor.

Driving innovation – A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking.

Business Acumen – Spends time to ensure understanding of the business and aligns accordingly.

Change agent – Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner.

Execution champion – Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solutioning approach

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Consultant, Research & Consulting