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Team Overview
Platform capability for Fulfilment online, OLB, Batch This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities
Job Description:
Position: Sr Consultant, Product Management
Location: Bengaluru, India
What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We're consistently exploring new technologies and tools to remain agile. This environment gives our people the opportunity to strengthen existing skills, build new capabilities, and discover their genius.
Come be a part of our team. You'll work with great people, pioneering products, and cutting-edge technology.
As a Technical Platform Manager - Online, Online Batch & Batch Fulfilment within Global Technology Fulfilment, you will define and drive the strategy for scalable, resilient, efficient, and user-friendly fulfilment platforms. You will be responsible for enabling enterprise fulfilment capabilities across real-time, near real-time, and batch processing channels, ensuring consistent delivery, routing, orchestration, validation, monitoring, and operational excellence across TransUnion's global ecosystem. This role is highly cross-functional, requiring close collaboration with engineering, architecture, infrastructure, product, and operations teams.
What You'll Bring
• Deep understanding of distributed platform architectures, API-based services, event-driven systems, workflow orchestration, and large-scale transaction processing platforms.
• Strong knowledge of cloud platforms (AWS, Azure, GCP) and their native capabilities supporting online, online-batch, and batch processing workloads, observability, and operational resilience.
• 5-8 years of product management experience, with at least 3-5 years in a technical or platform-focused role.
• Background in software engineering, platform engineering, computer science, or related technical disciplines preferred.
• Strategic thinker with a systems mindset and strong empathy for internal and external platform consumers.
• Strong product management capabilities with a focus on platform enablement, operational excellence, and internal tooling.
• Experience with Agile methodologies and tools such as Jira, Confluence, and Aha!.
• Proven ability to influence cross-functional teams without direct authority.
• Strong prioritization, roadmap planning, and stakeholder management skills.
• Experience designing and managing highly available, scalable fulfilment platforms supporting diverse business and market requirements.
• Knowledge of operational governance, service ownership, reliability engineering, and quality frameworks for enterprise platforms.
Impact You'll Make
Technical Product Management (TPM) plays a critical role at TransUnion as the conduit between our Sales, Product, and Engineering organizations. Our Product teams define the "what" and "why," while TPM partners with Product and Engineering to define and execute the "how."
Fulfilment Strategy & Roadmap
Define and evolve the vision, strategy, and roadmap for enterprise fulfilment capabilities, including Online, Online Batch, and Batch fulfilment services, ensuring scalability, reliability, performance, and operational efficiency.
Stakeholder Collaboration
Partner closely with engineering, platform operations, infrastructure, architecture, and product teams across markets and solutions to understand business needs and translate them into platform capabilities.
Technical Requirements
Gather, prioritize, and refine technical requirements, ensuring platform investments align with business objectives, customer needs, and long-term scalability goals.
Product Lifecycle Management
Own the end-to-end lifecycle of fulfilment platform capabilities, from ideation and business case development through delivery, adoption, and continuous improvement.
Metrics & Optimization
Define and monitor key performance indicators including fulfilment success rates, processing latency, throughput, platform availability, operational efficiency, and user satisfaction. Drive continuous optimization and platform modernization initiatives.
Order Validation & Routing
Lead the strategy for real-time and batch validation, orchestration, routing, inventory checks, decisioning, and fulfilment path optimization to ensure accurate and timely order processing.
Monitoring & Alerting
Define and drive the vision for enterprise monitoring, observability, alerting, operational intelligence, and platform health management across online, online-batch, and batch fulfilment services.
Platform Reliability & Operational Excellence
Champion resiliency, scalability, disaster recovery, service governance, and operational best practices to ensure fulfilment platforms consistently meet enterprise service-level objectives and customer expectations.
Required Knowledge And Experiences
Fulfilment (Online, Batch, Online Batch)
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Sr Consultant, Product Management
