The role involves supporting data analysis and reporting within the Transformation Practice Group, ensuring accuracy in BI reporting and operations quality metrics, while coordinating with cross-functional teams and managing project deadlines.
Description and Requirements
This position is located within the Transformation Practice Group in MGCC, which provides actionable reporting & BI reporting solutions. The incumbent would work as part of this team to support the projects and engagements with Power BI, SQL, Power Query and Excel
Key Responsibilities
Skills
Education
Experience
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
This position is located within the Transformation Practice Group in MGCC, which provides actionable reporting & BI reporting solutions. The incumbent would work as part of this team to support the projects and engagements with Power BI, SQL, Power Query and Excel
Key Responsibilities
- Report Operations QA Metrics and work closely with US Business - Claims QA SPOCs for validation and reporting
- Coordinate with cross functional teams for identified issues/risks to bring them to closure
- Support activities to ensure data analysis & reporting availability with 100% accuracy & timeliness
Skills
- Power BI, Excel, SQL, Power Query, Power Apps, Power Automate
- Good written and oral communication skills.
- Ability to work independently, with little to no supervision.
- Used to a fast pace of working and willing to commit to long working hours to achieve project deadlines when required.
- Good Team player
- Knowledge of Insurance domain will be an added advantage
- Knowledge of Call Center Operations/systems would be an added advantage
Education
- Graduation from Tier 1/ Tier 2 College
Experience
- Overall experience of 7 - 8 years. Preferably 4 years of experience in Business Analysis and reporting role with extensive use of standard reporting and BI tools
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
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