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Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Support application and infrastructure vulnerability remediation across internal and external platforms. Test applications, coordinate remediation with stakeholders, implement application security policies, track outdated Java, Adobe, and Windows products, and publish vulnerability reports. Create and manage Power BI and Power Apps dashboards, troubleshoot remediation issues, support SLA delivery, and pursue automation to reduce manual effort. The role requires Japanese bilingual proficiency, strong communication, analytical, planning, escalation-management, and cross-functional coordination skills.
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Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Reviews and installs new group customer cases in MetLife systems. Verifies eligibility data, generates insurance policies and certificates, audits initial billing, establishes digital access, activates coverage, requests document shipment, and creates welcome-call requests. Completes cases to ensure customers are claim-ready and prepared for ongoing service. The role requires accurate data entry, insurance knowledge, customer service, problem-solving, email management, and attention to detail.
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Description and Requirements
This position is located within the Transformation Practice Group in MGCC, which provides actionable reporting & BI reporting solutions. The incumbent would work as part of this team to support the projects and engagements with Advance Excel, Power BI, Power Automate, Power Apps, SQL
Support Customer related reports and work closely with US Group Business - Claims stateside partners / SPOCs for validation, delivery of regular and adhoc reports
Identify issues/risks and bring them to closure before report out
Support activities to ensure data analysis & reporting availability with 100% accuracy & timeliness
Flexibility to work on multiple projects as required time to time
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
This position is located within the Transformation Practice Group in MGCC, which provides actionable reporting & BI reporting solutions. The incumbent would work as part of this team to support the projects and engagements with Advance Excel, Power BI, Power Automate, Power Apps, SQL
Support Customer related reports and work closely with US Group Business - Claims stateside partners / SPOCs for validation, delivery of regular and adhoc reports
Identify issues/risks and bring them to closure before report out
Support activities to ensure data analysis & reporting availability with 100% accuracy & timeliness
Flexibility to work on multiple projects as required time to time
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
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