Team Leader-Technology Services

Posted 11 Days Ago
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Remote
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Team Leader in Technology Services will oversee the application onboarding process, from requirement gathering to application development, utilizing various connectors and ensuring post-production validation. Key responsibilities include working on existing onboarded applications, designing JML processes, implementing policies, and managing customer interactions while ensuring high standards in problem management.
Summary Generated by Built In

Description and Requirements
Position Summary:
Candidate should be experienced in application onboarding. He/she should be able to single-handedly support the end-to-end application onboarding process for assigned applications which starts from requirement gathering, perform manual testing to application development using various connectors. Should have an experience of 5+ years in mentioned filed. SailPoint certification will be an added advantage. Ability to communicate across all levels of the organization in comprehensive manner (i.e. translate and present technical information to business).
Job Responsibilities:

  • Requirements gathering: After the application is initiated, review ACOP and send reminders to app team for completing requirements. Once all the requirements are submitted by application team in ACOP, review submitted requirements for completeness. Continue to follow up with app team on incomplete requirements
  • Connectivity: Submit appropriate requests for Firewall, account creation and access grant in ServiceNow, IDM or other systems such as DXC, Test connectivity via ACOP portal
  • Work with OOB connectors like AD, Web Services, JDBC, etc
  • Develop connectors for application integration and onboarding, especially Web-Services based integrations.
  • Analyze and maintain existing onboarded applications
  • Design JML process and other life cycle events and related business processes.
  • Design and implement RBAC
  • Implement SOD and other policies.
  • Implement custom requirements using Workflows, Quicklinks, etc.
  • Identify and fix bugs in the workflows, rules, connectors, integrations, etc.
  • Post Production Validation: Send validation emails to app team and secure post production sign-off after accurate data cleanup
  • Development background (i.e. JAVA)
  • Champion problem management best practices and drive root cause resolution
  • Customer interaction knowledge transfer

  • Education:

    • College degree preferably in IT


    Experience:

    • External candidate : Preferably 5+ year experience in an AM profile ideally aligned to Application onboarding
    • Internal candidate : Preferably aligned to Application development process with meeting GOSC IJP criteria
    • Hands-on experience on Application Onboarding process in SailPoint IIQ
    • SailPoint IdentityIQ Development skills
    • CI/CD code deployment activities
    • Knowledge about API authentication
    • Experience with Java and BeanShell programming.
    • Sound knowledge of Access Management - preferably on tool like SailPoint


    About MetLife
    Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
    Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
    At MetLife, it's #AllTogetherPossible . Join us!
    #BI-Hybrid

    Top Skills

    Java
    The Company
    HQ: New York, NY
    43,000 Employees
    Hybrid Workplace
    Year Founded: 1868

    What We Do

    Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

    Why Work With Us

    At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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    MetLife Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

    Typical time on-site: Flexible
    Hyderabad, IN
    Mumbai, IN
    Pune, IN

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