Lead design, development, and optimization of ServiceNow modules and custom apps. Translate business needs into technical solutions, enforce code quality, mentor junior developers, collaborate with architects, and recommend platform improvements and upgrades.
Description and Requirements
Role Value Proposition:
As a Senior Engineer on the ServiceNow Platform team, you will play a key role in designing, developing, and optimizing solutions that support enterprise-wide digital transformation. You'll work closely with architects, product owners, and other engineers to deliver scalable and secure applications on the ServiceNow platform. This role offers the opportunity to lead technical initiatives, mentor junior developers, and contribute to the evolution of our platform strategy.
Key Responsibilities:
- Lead the development and enhancement of ServiceNow modules and custom applications.
- Translate business requirements into technical solutions using best practices.
- Ensure code quality through reviews, testing, and adherence to standards.
- Collaborate with architects and stakeholders to design scalable solutions.
- Provide mentorship and technical guidance to junior developers.
- Stay current with ServiceNow releases and recommend platform improvements.
Essential Business Experience and Technical Skills:
Required:
- Bachelor's degree in computer science, Information Technology, or related field.
- 5+ years of hands-on experience with ServiceNow development.
- Strong proficiency in JavaScript, Glide API, and ServiceNow scripting.
- Experience with modules such as ITSM, ITOM, or HRSD.
- Familiarity with Agile methodologies and DevOps practices.
- ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist (CIS) certification.
Preferred:
- Experience with CI/CD pipelines and automated testing.
- Knowledge of integration protocols (REST, SOAP).
- ITIL Foundation certification.
- Experience mentoring or leading small development teams.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Role Value Proposition:
As a Senior Engineer on the ServiceNow Platform team, you will play a key role in designing, developing, and optimizing solutions that support enterprise-wide digital transformation. You'll work closely with architects, product owners, and other engineers to deliver scalable and secure applications on the ServiceNow platform. This role offers the opportunity to lead technical initiatives, mentor junior developers, and contribute to the evolution of our platform strategy.
Key Responsibilities:
- Lead the development and enhancement of ServiceNow modules and custom applications.
- Translate business requirements into technical solutions using best practices.
- Ensure code quality through reviews, testing, and adherence to standards.
- Collaborate with architects and stakeholders to design scalable solutions.
- Provide mentorship and technical guidance to junior developers.
- Stay current with ServiceNow releases and recommend platform improvements.
Essential Business Experience and Technical Skills:
Required:
- Bachelor's degree in computer science, Information Technology, or related field.
- 5+ years of hands-on experience with ServiceNow development.
- Strong proficiency in JavaScript, Glide API, and ServiceNow scripting.
- Experience with modules such as ITSM, ITOM, or HRSD.
- Familiarity with Agile methodologies and DevOps practices.
- ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist (CIS) certification.
Preferred:
- Experience with CI/CD pipelines and automated testing.
- Knowledge of integration protocols (REST, SOAP).
- ITIL Foundation certification.
- Experience mentoring or leading small development teams.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
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