Manage requests in Beeline tool, maintain resource tracking, handle vendor setups, and ensure compliance with quality standards and SLAs.
Description and Requirements
1. Managing the requests coming in MGCC queue in Beeline tool (Resource matching, Onboarding & extension approvals for temp resources)
2. Maintaining Resource Tracking Mailbox (addressing beeline resource tracking related queries and requests)
3. Beeline Vendor Setups
4. Sending End Date reports to Hiring Managers to notify them of expiration of their resources
5. Ad-Hoc
6. Regions managed in Beeline are US (Operational at MGCC Jaipur), LatAm, Mexico, EMEA (Europe, Middle East and Africa) and ASIA (India, Nepal & Bangladesh) operational at MGCC Noida
7. Work on the periodic reports; Request Pending Approval, Terminations in Progress, Active Assignment Report, Pending Worker Upload and NEMS Discrepancy
8. Resource Matching and Onboarding task types are processed by Robots which were deployed through RPA initiative in July 2019 (Post onboarding task type is under pre-production) Perform mid-month, month-end and quarter-end activities as per documented desktop procedures.
9. Ensure that the assigned targets are met in accordance with SLA and Internal standards.
10. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence.
11. Ensure adherence to established attendance schedules.
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
1. Managing the requests coming in MGCC queue in Beeline tool (Resource matching, Onboarding & extension approvals for temp resources)
2. Maintaining Resource Tracking Mailbox (addressing beeline resource tracking related queries and requests)
3. Beeline Vendor Setups
4. Sending End Date reports to Hiring Managers to notify them of expiration of their resources
5. Ad-Hoc
6. Regions managed in Beeline are US (Operational at MGCC Jaipur), LatAm, Mexico, EMEA (Europe, Middle East and Africa) and ASIA (India, Nepal & Bangladesh) operational at MGCC Noida
7. Work on the periodic reports; Request Pending Approval, Terminations in Progress, Active Assignment Report, Pending Worker Upload and NEMS Discrepancy
8. Resource Matching and Onboarding task types are processed by Robots which were deployed through RPA initiative in July 2019 (Post onboarding task type is under pre-production) Perform mid-month, month-end and quarter-end activities as per documented desktop procedures.
9. Ensure that the assigned targets are met in accordance with SLA and Internal standards.
10. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence.
11. Ensure adherence to established attendance schedules.
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
Beeline
Rpa
Similar Jobs at MetLife
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Sr. Accounts Associate processes complex payments to beneficiaries, conducts data entry, reconciles transactions, and resolves discrepancies while ensuring compliance with internal standards and customer satisfaction.
Top Skills:
ExcelMs WordPowerPoint
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Sr. Accounts Associate will manage financial operations, invoicing, data tracking, and reporting while coordinating with project managers and stakeholders.
Top Skills:
Excel
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Sr. Accounts Associate will manage financial data, invoice processing, and reporting while collaborating with project managers on financial activities.
Top Skills:
Excel
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
