Provide 2nd-level assurance, incident and problem management, system administration, and billing operations for Ericsson Netcracker BSS. Troubleshoot OCS/CRM/OM, manage UNIX/Kubernetes platforms, and perform end-to-end performance audits and optimizations while sharing knowledge and meeting customer expectations.
Join our Team
About this opportunity:
We have an exciting opportunity for an experienced Technical Authority Expert for Ericsson. The role focuses on 2nd Level Assurance, Incident and Problem Management, System Administration, and Billing Operations, requiring strong expertise in Ericsson IN, UNIX/Linux platforms, signalling protocols, and telecom network performance. Please share suitable profiles for consideration.
Responsibilities & Tasks:
2nd Level Assurance Support Activities
2nd Level Incident Management
Problem Management
System Administration
2nd Level Billing Operations
Technical Skills:
UNIX/Solaris/LINUX/Kubernetes administration.
Good knowledge of Netcracker BSS Suite (OCS/CRM/OM)
Troubleshooting skills for the Netcracker BSS Suite (OCS/CRM/OM)
Voice Call & Signaling Routing for Netcracker BSS Suite (OCS/CRM/OM)
End-to-End Performance Audit & Optimization
Accountabilities:
Knowledge of Managed Service Telecom Operations Practice
Presentation & Communication Skills
Knowledge sharing
Problem Solving and strategic thinking
Delivering Results & Meeting Customer Expectations
Applying Expertise and Technology
Problem solving and trouble shooting skills
Personnel Skills:
Result oriented
Flexible and responsive to changing work patterns and demands.
A thorough and methodical approach to work.
Developed skills in Interpersonal communication
Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create learning.
About this opportunity:
We have an exciting opportunity for an experienced Technical Authority Expert for Ericsson. The role focuses on 2nd Level Assurance, Incident and Problem Management, System Administration, and Billing Operations, requiring strong expertise in Ericsson IN, UNIX/Linux platforms, signalling protocols, and telecom network performance. Please share suitable profiles for consideration.
Responsibilities & Tasks:
2nd Level Assurance Support Activities
2nd Level Incident Management
Problem Management
System Administration
2nd Level Billing Operations
Technical Skills:
UNIX/Solaris/LINUX/Kubernetes administration.
Good knowledge of Netcracker BSS Suite (OCS/CRM/OM)
Troubleshooting skills for the Netcracker BSS Suite (OCS/CRM/OM)
Voice Call & Signaling Routing for Netcracker BSS Suite (OCS/CRM/OM)
End-to-End Performance Audit & Optimization
Accountabilities:
Knowledge of Managed Service Telecom Operations Practice
Presentation & Communication Skills
Knowledge sharing
Problem Solving and strategic thinking
Delivering Results & Meeting Customer Expectations
Applying Expertise and Technology
Problem solving and trouble shooting skills
Personnel Skills:
Result oriented
Flexible and responsive to changing work patterns and demands.
A thorough and methodical approach to work.
Developed skills in Interpersonal communication
Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create learning.
Top Skills
Ericsson In,Unix,Solaris,Linux,Kubernetes,Netcracker Bss Suite (Ocs/Crm/Om),Ocs,Crm,Om,Signalling Protocols,Voice Call And Signaling Routing,Telecom Network Performance
Ericsson Kolkata, West Bengal, IND Office
Ericsson Kolkata Hub Office
Planned smart‑green New Town with wide roads, parks and malls, minutes from the airport and close to Salt Lake’s IT hub. Eco Park and business parks like Ecospace add leisure and convenience for families and professionals.
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