About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Lead and participate in incident response activities, including identifying, investigating, and resolving incidents to minimize impact on service availability and performance. Conduct post-incident reviews (postmortems) to identify root causes and implement preventative measures.
- Define and monitor SLOs and SLIs for critical services to ensure they meet performance and reliability targets. Regularly review and adjust these metrics as necessary
- Continuously evaluate and improve processes, tools, and infrastructure to enhance reliability, efficiency, and scalability. Stay up-to-date with industry trends, emerging technologies, and best practices, and drive innovation within the organization.
- Monitor system health and performance using monitoring tools and alerting systems, and respond promptly to alerts and incidents.
- Drive efficiency by automating repetitive tasks and processes.
- Evaluate and implement technology options for managing our enterprise SaaS products in the cloud.
- Enhance our platform by identifying areas for improvement based on monitoring data.
- Work closely with the development team to create a development environment that fosters productivity and innovation.
- Propose and drive adoption of new solutions that enhance our platform.
Job Expectations:
- Hold a Bachelor degree in Engineering or a related field.
- Minimum 4 years of relevant experience in Platform Engineering, SRE, and/or DevOps in production environments.
- Expertise in Clous setup with 3+ years of hands-on experience.
- Proven track record of owning the uptime of distributed cloud-based systems.
- Possess at least 3 years of experience with scripting languages and related automation projects.
- Experience in building and using Observability frameworks for a microservice based distributed cloud setup with tools such as Prometheus, Grafana, AppDynamics, Splunk etc.
- Proficient in setting up and managing CI/CD pipelines and deployment tools (e.g., Jenkins, Git, GitHub etc).
- Strong Database knowledge is required :Oracle / MongoDB
- Experienced is 24x7 Support model for Cloud uptime and maintenance activities
- Strong spoken and written English communication skills.
- Self-driven, responsible, eager to learn, and proactive.
- Independent, goal-oriented, and proactive attitude.
- Disciplined and effective in remote work environments.
Posting End Date:
10 Jul 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
