Senior Quality Engineer I

Requisition Number: 2350601
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a Senior / Lead Quality Engineer to provide end-to-end quality ownership for Practice Assist, a critical healthcare platform. This role will lead quality strategy, drive automation and process improvements, mentor QEs, and ensure stable, compliant, and scalable releases. The position plays a key role in reducing production issues, improving release confidence, and strengthening overall QA maturity.
Primary Responsibilities:

• Own quality strategy and execution across the SDLC for Practice Assist modules
• Lead test planning, execution, and release sign-off for functional, integration, and regression testing
• Drive automation strategy and implementation (UI/API), including CI/CD integration and coverage improvement
• Act as quality lead for defect triage, prioritization, and resolution
• Perform and review Root Cause Analysis (RCA) for production and recurring issues; drive preventive actions
• Support UAT, production releases, and post-deployment validation
• Collaborate closely with Product, Development, Performance, and Support teams
• Mentor junior QEs and promote a quality-first culture
• Ensure compliance with Optum QA standards, HIPAA, and PHI guidelines
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 7+ years of experience in Quality Engineering or Software Testing
• Hands-on experience with test automation frameworks (UI and API)
• Experience leading quality initiatives or providing QE technical leadership
• Solid expertise in manual testing, test design, and defect management
• Solid understanding of Agile, SDLC, and CI/CD pipelines
• Proven solid communication and stakeholder management skills

Preferred Qualifications:

• Experience in healthcare or regulated environments
• Exposure to performance testing and production support

Business Justification:

• Provides quality leadership and ownership for a business-critical healthcare platform
• Reduces production incidents, defect leakage, and release risk
• Strengthens automation, process maturity, and team capability
• Supports long-term platform stability and scalability as an FTE role

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.