Senior Manager-Infrastructure and Ops Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Optum is seeking a Senior Manager - Integration Delivery Coordinator Team to join and lead a highly visible and dynamic organization responsible for the forecasting, fulfillment and delivery of Optum standard end-point devices for Strategic Integrations throughout UnitedHealth Group.
As a Leader of this organization, you will manage the device lifecycle for acquired entities, minimizing business disruption and ensuring the company is both maximizing the value of acquisition through integration *and* mitigating security risk and compliance in legacy infrastructure.
In this role, you will partner with Leaders and Architects across the Strategic Integration Organization and Care Entities to clarify and confirm end point device requirements and schedules. You will lead device fulfillment across a pipeline of multiple integrations touching many geographic locations staffed by a team of highly experienced Integration Delivery Coordinators.
Critical Competencies for Success:

• You communicate effectively and quickly gain the trust of your audience based on your own knowledge and expertise. You have solid business and technical acumen and always deliver on your commitments. You are described as forward thinking, strategic, collaborative, and determined. You are a self-starter. You have integrity and take ownership when things don't go as planned. You seek out challenges and opportunities.
• Travel, up to 10%, may be required.

Primary Responsibilities:

• Be the overall leader for device fulfillment and migration from Enterprise Technology Infrastructure, Platforms and Services (ETIPS) for all in flight integration engagements
• Contribute subject matter expertise to overall ETIPS communications and device fullfilment coordination with both companies' IT teams and other non-IT integration teams
• Drive the integrated device delivery plan with clear goals, operating mechanisms and regular updates to stakeholders
• Key leader and stakeholder of Device Deployment Change Management Plan
• Establish and enforce readiness gates and KPIs to ensure quality and predictable delivery.
• Consult and advocate for industry standard ITAM principles and practices.
• Provide guidance or direction to the Engagement management and Implementation Leads who are driving the day-to-day work
• Maintain rapport and awareness of stakeholder needs
• Manage overall IDC team delivery and resource prioritization
• Ensure adherence to security, policy, and regulatory requirements throughout the integration lifecycle.
• Work effectively in a diverse and distributed organization
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 5+ years of IT project management experience in a fast-paced and growth-oriented environment
• 7+ years of IT operations management experience in a fortune 500 company
• C-Level presentation experience
• Data collection and analytics experience
• Detailed knowledge and experience with ITAM principles, tools, and processes
• Demonstrated ability to influence opinion without direct managerial control
• Proven attention to detail and a high level of efficiency
• Proven highly motivated with proven success meeting commitments in a deadline-driven environment with multiple competing priorities
• Proven strategic thinker
• Proven customer focused and results driven

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.