Lead Software/Platform Engineer II

Description and Requirements
Position Summary
Seeking a Senior AI Engineer to design and implement production-grade AI use cases using an enterprise AI platform. This role requires strong applied AI expertise, close collaboration with platform and product teams, and the ability to provide technical leadership and mentorship while delivering scalable, business-impacting AI solutions.
Job Responsibilities

• Design and implement scalable, production-grade AI/ML use cases using an enterprise AI platform, following architectural standards and best practices.
• Collaborate with product, architecture, and business teams to translate requirements into effective AI solutions.
• Provide engineering support through design guidance, reference architecture, and technical reviews.
• Work closely with the core AI platform team to ensure optimal platform adoption and provide feedback for platform enhancements.
• Contribute to platform evolution by identifying gaps, improvements, and emerging AI, GenAI, and MLOps requirements.
• Ensure quality, reliability, observability, and responsible AI compliance across deployed solutions.
• Mentor junior engineers and promote strong engineering practices, including code quality, testing, documentation, and knowledge sharing.

Knowledge, Skills and Abilities
Education

• Bachelor's degree in computer science, Engineering, Finance/Accounts, or related discipline

Experience

• 10-12 years of strong Handson experience in AI Engineering

Knowledge and skills (general and technical)

• Strong software engineering in .NET Core / C# and Python
• Applied experience with LLMs, Azure OpenAI, and RAG architecture
• Hands-on expertise with Azure AI services and cloud-native development
• Proficiency in microservices, REST APIs, and scalable system design
• Experience with vector search, document processing, and AI solution deployment

Other Requirements (licenses, certifications, specialized training - if required)
Good to have skills:

• Experience with Azure AI Studio / Prompt Flow and advanced AI orchestration
• Exposure to multi-modal AI, advanced NLP, and AI security/governance
• Familiarity with monitoring, resilience, and cost optimization for production AI systems

About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
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