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At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Role summary
We are looking for a Infrastructure & Enterprise Engineer III to join the Reliability Operations. This role is built for a hands-on engineer with strong coding depth who can improve reliability through automation, AI enablement, and modern platform engineering practices.
This team is moving from reactive operations to autonomous resilience, with a clear focus on AI-enabled detection, response, communication, and prevention, plus automation that reduces manual effort and improves recovery speed. The role should help advance operational excellence through better workflows, stronger observability, and scalable engineering foundations across production systems.
What you will do
• Design and build workflow automation that removes toil, improves operational consistency, and accelerates incident response
• Develop AI-enabled operational capabilities that improve detection, diagnosis, communication, and recovery workflows
• Build and maintain services, tools, and automations using Python as a primary engineering language
• Use platforms like n8n and adjacent automation tooling to orchestrate operational workflows across systems
• Strengthen observability across metrics, logs, traces, alerting, and service health signals
• Partner with SRE, platform, infrastructure, and service owners to improve
resilience, MTTR, and engineering standards
• Identify repeatable failure patterns and turn them into durable automation,
guardrails, and self-healing opportunities
• Contribute to DevOps practices including CI/CD, release reliability, infrastructure automation, and production readiness
• Raise the technical bar through design reviews, code quality, operational rigor, and mentoring of other engineers.
• Eliminate manual steps in recurring operations processes AI enablement
• Apply AI to operational workflows such as summarization, triage assistance,
intelligent routing, runbook guidance, anomaly context, and post-incident analysis
Minimum Qualifications:
• Software design and hands-on implementation experience
• 8+ years of experience in reliability engineering and automation
• Strong Python development skills, including building automation frameworks,
services, APIs, and production-grade tooling
• Strong experience with workflow automation, including event-driven and API-led integrations
• Deep understanding of observability, including logs, metrics, traces, alerting
strategy, and operational telemetry
• Strong DevOps background, including CI/CD, infrastructure automation, production support, and release reliability
• Experience working in high-availability or mission-critical environments
• Strong debugging, systems thinking, and incident management instincts
• Ability to work cross-functionally and influence technical direction.
Preferred qualifications
• Experience with AIOps, operational intelligence, or AI/LLM-enabled engineering workflows
• Familiarity with incident management, problem management, and post-incident review practices
• Experience integrating across tools used in enterprise operations ecosystems
• Knowledge of SRE practices such as SLIs, SLOs, error budgets, and reliability
engineering tradeoffs
• Experience mentoring engineers and leading medium-to-large technical initiatives
• Exposure to cloud-native infrastructure, platform engineering, and resilience
automation patterns
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.