Job Description
Job Title: FinTech - Scrum Master
Location: Bangalore
Schedule: Monday - Friday, 2:00 pm - 11:00 pm (IST)
Working Model: Hybrid (3 days from the office)
Scrum Master - Agile Project Management
CSC is seeking a highly skilled and motivated Scrum Master to manage the scrum process for multiple teams within our Agile methodology framework. The successful candidate will play a critical role in leading and coaching agile teams while ensuring project success through effective coordination, communication, and facilitation. The Scrum Master will work closely with the program manager, product owners, and development teams to drive continuous improvement and deliver high-quality products in an efficient and timely manner.
Key Responsibilities:
- Manage the scrum process for multiple teams, ensuring adherence to Agile principles and practices
- Facilitate key Agile ceremonies including sprint planning, stand-ups, estimations, demos, and retrospectives
- Organize and conduct retrospective meetings to help teams reflect on the process and identify areas for improvement
- Guide and coach teams towards achieving higher levels of scrum maturity.
- Facilitate the development of user stories, backlogs, and sprint goals to ensure clarity and alignment with business requirements
- Utilize Agile metrics such as burn-down charts, velocity, and task tracking to monitor progress and identify areas for improvement
- Collaborate with product owners to prioritize and manage backlogs, including handling new requests and scope changes
- Assist in resolving conflicts and removing obstacles to ensure the team can focus on delivering quality outcomes
- Promote continuous integration, test-driven development, automated testing, and other Agile techniques to improve the development process
- Ensure that each sprint delivers quality results that meet agreed-upon requirements and standards
- Coach team members on Agile frameworks, encouraging self-organization and accountability within the team
- Serve as the primary point of contact for external communications related to the project, including customers and stakeholders
- Foster effective communication and collaboration among team members and stakeholders
- Monitor project scope, timeline, and quality, ensuring successful project delivery in alignment with stakeholder expectations
- Regularly update the Project SharePoint site with status updates, milestones, RAID (Risks, Assumptions, Issues, and Dependencies), and other project-related information
- Work closely with the Program Manager to manage releases, dependencies, and ensure timely delivery
- Plan team capacity and project resources efficiently, ensuring optimal resource utilization and alignment with project deadlines
- Provide necessary input for project accounting, release checklist signoffs, and overall project documentation
Qualifications and Skills:
- Bachelor's degree in computer science, Information Systems, or a related field.
- Proven experience as a Scrum Master, with a strong understanding of Agile methodologies, including Scrum, Kanban, and other Agile frameworks.
- 5+ years of experience in Agile project management, leading and facilitating scrum processes for software development teams
- Hands-on experience in Agile techniques like User Stories, Continuous Integration, Test-Driven Development, Continuous Testing, Pair Programming, and Automated Testing
- Familiarity with project tracking tools, backlog management, burn-down metrics, velocity, and task management
- Strong understanding of service-oriented environments and development best practices in Agile environments
- Excellent communication, collaboration, and interpersonal skills to work effectively with both internal teams and external stakeholders
- Ability to coach and mentor team members, helping them achieve higher levels of Scrum maturity and overall team effectiveness
- Strong conflict resolution and problem-solving skills to remove obstacles and drive team performance
- Proven ability to manage project scope, timelines, and stakeholder communications effectively
- Familiarity with project management tools like JIRA, Confluence, or similar Agile tools is a plus
- Certification in Scrum Master (CSM) or equivalent is preferred
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people.
- We have been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.
- As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
