Description and Requirements
Technical Skills
Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.
Experience of creating FMEA, Process Maps, VSM and relevant Quality tools of GB level.
Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.
Training delivery skills on green belt level six sigma concepts.
Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.
Functional
Total Experience required: 12+ years
Ability to identify gaps and apply root cause analysis and work towards providing a solution to stake holders.
Should have stakeholder management skills to collaboration, facilitation and influencing stakeholders.
Must possess planning and analytical skills to facilitate and focus on continues improvement and innovation within the organization.
Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.
Process specific Skills
Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.
Ability to create an encouraging and efficiency driven environment.
Work well along with people of different functions, with different needs/requirements effectively.
Soft Skills
Excellent listening, verbal, and written communication skills.
Decision making ability.
Result Oriented, with strong negotiation and convincing skills.
Ability to find creative and innovative solutions to business problems.
#BI-Hybrid
Top Skills
What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.