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Accenture

Application Support Engineer

Posted 7 Hours Ago
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In-Office
Hyderabad, Telangana
Senior level
In-Office
Hyderabad, Telangana
Senior level
Supports critical business applications by identifying and resolving technical issues, monitoring system performance, troubleshooting across teams, and improving operational processes. Requires expertise in Google Cloud Vertex AI model development, machine learning deployment and management, generative and agentic AI, prompt engineering, and AI evaluation frameworks. The role also involves leading teams, making technical decisions, sharing knowledge, and aligning AI capabilities with business objectives.
The summary above was generated by AI
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Cloud Vertex AI Model Development
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
AI POWERED TECH TALENT.

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Cloud Vertex AI Model Development.
- Strong understanding of cloud computing principles and architecture.
- Experience with machine learning model deployment and management.
- Familiarity with data processing and analysis tools.
- Ability to troubleshoot and resolve technical issues effectively.

Additional Information:
- The candidate should have minimum 5 years of experience in Google Cloud Vertex AI Model Development.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture Kolkata, West Bengal, IND Office

Unitech Hi-Tech Structures Limited (It/Ites Sez), Block No. Dh Plot. DH1, DH2, DH3, next to Gate No:3, Action Area I, Rajarhat, Kolkata, West Bengal, India, 700156

Accenture Kolkata, West Bengal, IND Office

Kolkata, West Bengal, India

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