Provides application support by troubleshooting critical business systems, analyzing performance, resolving software issues, and improving reliability. Develops and manages machine learning models using Google Cloud Vertex AI, with emphasis on generative and agentic AI, prompt engineering, evaluation frameworks, scalability, responsible use, and business value. Collaborates with teams, documents solutions, contributes to technical discussions, and works independently as a subject matter expert.
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Cloud Vertex AI Model Development
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
AI POWERED TECH TALENT.
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and efficiency. Your role will be pivotal in maintaining the integrity of business operations and supporting users in navigating software functionalities effectively. Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and methodologies.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Cloud Vertex AI Model Development.
- Strong understanding of cloud computing principles and practices.
- Experience with machine learning model deployment and management.
- Familiarity with troubleshooting and debugging software applications.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Google Cloud Vertex AI Model Development.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Cloud Vertex AI Model Development
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
AI POWERED TECH TALENT.
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and efficiency. Your role will be pivotal in maintaining the integrity of business operations and supporting users in navigating software functionalities effectively. Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and methodologies.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Cloud Vertex AI Model Development.
- Strong understanding of cloud computing principles and practices.
- Experience with machine learning model deployment and management.
- Familiarity with troubleshooting and debugging software applications.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Google Cloud Vertex AI Model Development.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Kolkata, West Bengal, IND Office
Unitech Hi-Tech Structures Limited (It/Ites Sez), Block No. Dh Plot. DH1, DH2, DH3, next to Gate No:3, Action Area I, Rajarhat, Kolkata, West Bengal, India, 700156
Accenture Kolkata, West Bengal, IND Office
Kolkata, West Bengal, India
Similar Jobs
Information Technology
Provide application support for critical business systems by diagnosing software issues, monitoring system performance, collaborating with users and team members, documenting processes, and implementing solutions. The role requires Epic Systems expertise, independent problem-solving, participation in team discussions, process improvement, and mentoring junior team members. Database management and query-language familiarity are also expected.
Top Skills:
Epic Systems
Information Technology
Provides technical support for critical business applications by investigating and resolving complex software issues. Monitors system performance, manages incidents, collaborates with cross-functional teams, coordinates stakeholders, makes support decisions, mentors junior staff, and improves processes to reduce downtime. Requires expertise in SAP BTP Integration Suite, integration technologies, middleware, troubleshooting, monitoring, and incident management.
Top Skills:
Sap Btp Integration Suite
Information Technology
Provides application support for critical business systems, specializing in SAP FSCM Treasury and Risk Management. Troubleshoots complex issues, monitors system performance, manages team decisions, collaborates across teams, develops solutions, and trains junior staff. Requires strong analytical, integration, data management, and troubleshooting skills.
Top Skills:
SAPSap Fscm Treasury And Risk Management (Trm)
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
