Job Description
Join our dynamic team as a Custody FX Operations Manager III, where your expertise will drive seamless operations and client satisfaction. Be the pivotal point of contact, ensuring timely transaction processing and proactive exception resolution. Elevate your career by contributing to a high-performing team dedicated to excellence in financial services.
Job Summary
As a Trade lifecycle Manager - Vice President within the Custody Middle Office Operations team, you will ensure all client operations are completed efficiently. You will manage transaction processing, resolve exceptions proactively, and serve as a single point of contact with subject matter expertise. Your role will be crucial in maintaining high standards of service and client satisfaction.
Job Responsibilities
- Manage transaction processing activities efficiently.
- Generate and implement cost-effective service strategies.
- Scrutinize and analyze data for operational risk assessment.
- Collaborate with internal teams to enhance client satisfaction.
- Manage audit requirements and participate in reviews.
- Set SMART goals and manage individual performance.
- Create strategic backup plans and manage cross-trainings.
- Review performance metrics and track deviations.
- Ensure recruitment of a highly skilled workforce.
- Conduct internal calls to ensure flawless delivery.
- Partner with internal controls and external auditors.
Required qualifications, capabilities, and skills
- Demonstrate knowledge of custody & fund services.
- Be flexible to manage tight deadlines and priorities.
- Exhibit strong relationship management and analytical skills.
- Maintain a control-focused mindset with risk understanding.
- Show attention to detail and drive change initiatives.
- Communicate effectively with proficiency in MS Excel and PowerPoint.
- Hold a Bachelor's Degree or equivalent.
Preferred qualifications, capabilities, and skills
- Possess CA / MBA (Finance) / CFA credentials.
- Demonstrate strong financial markets product knowledge.
- Have working knowledge of UI Path, Tableau, and Alteryx.
- Show prior experience managing staff and being a self-starter.
- Exhibit ability to learn and transfer knowledge effectively.
- Understand the transaction lifecycle comprehensively.
- Display initiative in driving change and managing programs.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
