The Team Lead for Community Engagement will oversee D&A community initiatives, manage talent programs, and foster effective communication among stakeholders. The role requires strong program management, collaboration, and analytical skills, with a focus on driving cultural engagement across the organization.
Description and Requirements
Position Summary
MetLife established a Global capability center (MGCC) in India to scale and mature Data & Analytics, technology capabilities in a cost-effective manner and make MetLife future ready. The center is integral to Global Technology and Operations with a with a focus to protect & build MetLife IP, promote reusability and drive experimentation and innovation. The Data & Analytics team in India mirrors the Global D&A team with an objective to drive business value through trusted data, scaled capabilities, and actionable insights. The operating models consists of business aligned data officers- US, Japan and LatAm & Corporate functions enabled by enterprise COEs- data engineering, data governance and data science
Role Value Proposition
MetLife Global Capability Center (MGCC) is looking for a community engagement practitioner and the role is integral to US Business Data and Analytics (D&A) organization. US Data and analytics organization is structured by pillars, each pillar accountable to drive commercial impact through data and analytics solutions for a product and/or business function such as Dental, Disability, Life, Pet or Employer: billing, call center, sales, underwriting etal. This role will directly report into MGCC operations leader, the individual is accountable to oversee D&A community organization fostering a D&A community beyond org hierarchy across MGCC India. The candidate should have a strong understanding of branding, culture, stakeholder management, talent management, excellent analytical skills, and experience with managing/handling high level engagements with leaders.
Job Responsibilities
Education, Technical Skills & Other Critical Requirement
Education
Bachelors/Masters in any discipline from leading/recognized institutes
Experience
(In Years)
5 - 8 years of relevant experience community engagement role
Technical Skills
Strong Program & Project Management skills Demonstrated experience in any two of the following- Talent Management, event management, communications and branding, community and team building Self-starter who is innovative with solutions Self-initiated, drive and zeal for collaboration and team building • Ability to work in a cross-cultural environment Proficient in Microsoft PowerPoint, Excel including pivot tables, lookups, data validation etc. Proven ability to collaborate with other areas, including IT, Finance, Governance, Training, etc. Written and verbal communication, interpersonal, and Stakeholder management skills are a pre-requisite for this role
Other Preferred Skills
Experience working in Insurance domain Appreciation for Data and Analytics tools and frameworks
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Position Summary
MetLife established a Global capability center (MGCC) in India to scale and mature Data & Analytics, technology capabilities in a cost-effective manner and make MetLife future ready. The center is integral to Global Technology and Operations with a with a focus to protect & build MetLife IP, promote reusability and drive experimentation and innovation. The Data & Analytics team in India mirrors the Global D&A team with an objective to drive business value through trusted data, scaled capabilities, and actionable insights. The operating models consists of business aligned data officers- US, Japan and LatAm & Corporate functions enabled by enterprise COEs- data engineering, data governance and data science
Role Value Proposition
MetLife Global Capability Center (MGCC) is looking for a community engagement practitioner and the role is integral to US Business Data and Analytics (D&A) organization. US Data and analytics organization is structured by pillars, each pillar accountable to drive commercial impact through data and analytics solutions for a product and/or business function such as Dental, Disability, Life, Pet or Employer: billing, call center, sales, underwriting etal. This role will directly report into MGCC operations leader, the individual is accountable to oversee D&A community organization fostering a D&A community beyond org hierarchy across MGCC India. The candidate should have a strong understanding of branding, culture, stakeholder management, talent management, excellent analytical skills, and experience with managing/handling high level engagements with leaders.
Job Responsibilities
- Collaborate with the US D&A community and MGCC to develop and maintain effective communications regarding hiring, training, work anniversaries, and other significant events and milestones
- Facilitation of skill set communities within D&A
- US D&A Training (technical, communication, etc.)
- Manage Jr. Talent programs (internship, rotation, etc.)
- Contribute to D&A Branding (close to business)
- Lead India D&A event organization
- Leader and guardian of India D&A culture
- US D&A stakeholder management on Communications, HR Trainings and HR Talent
- Management of external speaking (for US Data officer and other leaders)
- Manage high-level internal speaking engagements and D&A-led events like (Monthly townhalls, Quarterly connects etal)
- D&A stakeholder management towards Communication, HR Training and HR Talent
- Collaborate with different functions/leadership team to contribute and drive closure
Education, Technical Skills & Other Critical Requirement
Education
Bachelors/Masters in any discipline from leading/recognized institutes
Experience
(In Years)
5 - 8 years of relevant experience community engagement role
Technical Skills
Other Preferred Skills
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
Excel
Microsoft Powerpoint
Similar Jobs at MetLife
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Full Stack Software Engineer will develop cloud-native software and AI applications, requiring front-end and back-end skills to ensure scalable solutions.
Top Skills:
Ai TechnologiesCloud-Native Software Solutions
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead technology delivery for product teams in application development and system integrations, driving Agile methodologies and strategic initiatives.
Top Skills:
AgileApplication DevelopmentAzureData AnalyticsDevsecops
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Full Stack Software Engineer develops cloud-native software solutions and AI-driven applications, requiring both front-end and back-end skills and collaboration with cross-functional teams.
Top Skills:
Ai TechnologiesBack-End DevelopmentCloud-Native Software SolutionsFront-End Development
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
