Senior Talent Operations Data Analyst
Location: Chennai
About Toast:
Toast is driven by its mission to build an all-in-one restaurant platform that empowers restaurants to operate their business efficiently, increase sales, engage guests, and maintain employee satisfaction. As a dynamic and fast-growing company, we are committed to delivering innovative solutions to the restaurant industry.
Job Summary:
The Senior Talent Operations Data Analyst will be a key analytical resource within Talent Acquisition (TA) and will operate as the “technical engine” of the Talent Analytics team. The ideal candidate will have extensive experience working with recruiting and people data and will be comfortable navigating the inherent nuances of the recruiting space. They will have both the subject matter expertise and technical savvy to act as the primary SQL resource of the Talent Analytics team, using various data sources to enhance reporting and operations with a relentless focus on efficiency and scalability.
Work Mode:
Hybrid (2 days a week in the office)
Key Responsibilities:
- Drive efficiency in the People & Places data infrastructure by writing and maintaining highly optimized SQL queries using multiple data sources.
- Partner with the People Analytics team to create and maintain complex, easily digestible dashboards in Sigma.
- Proactively identify process improvement opportunities and provide recommendations to improve data quality.
- Create capacity models to provide Talent leadership with flexible tools for scenario and resource planning.
- Create hiring forecasts for operationally distinct business functions.
- Write and maintain comprehensive documentation on data infrastructure, metrics, and processes for internal and external stakeholders.
- Address ad-hoc data and reporting requests from various functions across the People & Places team.
Qualifications:
- 7+ years of experience in Data Analysis, Data Science, or Business Intelligence.
- Advanced proficiency in SQL and data visualization tools (such as Tableau, Sigma, Power BI).
- Previous experience with Greenhouse and Workday data or strong understanding of recruiting and/or people data.
- Previous experience with capacity modeling.
- Ability to work independently and adapt quickly to a dynamic environment.
- Excellent project and change management skills.
- Bachelor’s degree in Mathematics, Statistics, Computer Science, Economics, or a related field.
Preferred Qualifications (Nice to Have):
- Proficient with Python or R.
- Minimum educational qualification: Any Undergraduate (UG) degree.
Why Toast?
At Toast, we believe in fostering a collaborative and innovative work environment. Join our team and be part of building solutions that positively impact the restaurant industry while growing your career in a supportive and dynamic environment.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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