Supplier Enablement and Quality Manager

Company Description

At QIMA, we’re on a mission to help our clients make products consumers can trust.

Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.

Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

Job Description

The Supplier Enablement and Quality Manager is at the forefront of our commitment to quality and continuous improvement. This position is instrumental in cultivating a 'Right First Time' approach with our suppliers, fostering a proactive culture that elevates our manufacturing standards. The SEQ Manager will drive a comprehensive continuous improvement program, transforming supplier practices from reactive to proactive.

The position involves delivering expert training and calibration to ensure high-level compliance with our client's quality guidelines. Leveraging in-depth knowledge of quality management systems, product safety, and SOPs, the successful candidate will elevate our supply chain performance. The role includes spearheading the development and implementation of corrective actions, ensuring sustained quality improvements. Another key aspect is pioneering the creation of best practice database, focusing on manufacturing processes and capacity/capability assessments.

Key Responsibilities

• On Site Evaluation: Evaluate new supplier/factories against client standards.
• Supplier Onboarding: Lead/oversee the onboarding process for new suppliers-factories ensuring compliance with client standards.
• SOP and standard methodology: Collaborate with the client’s QA/FQA/Sourcing teams and supplier to establish and implement the standard tools/methodology for capacity/capability assessment.
• Best Practice Database: Share best practices among the client’s suppliers for a continuous improvement journey in terms of Quality and Productivity.
• VQA Training/On Boarding in Region: Utilize the client’s training protocol to assist suppliers in recognizing VQA candidates and training and onboarding them.
• Governance and Oversight Investigate issues or callouts to identify root cause and corrective/preventative action plans.
• Capacity and Capability Assessment: Based on regional Capacity Assurance team’s request to conduct capacity and capability assessment in region.
• Training and Coaching: Conduct calibration training to 3rd party service and supplier in terms of the client’s quality management system/ Corrective action plans.
• Ongoing Evaluations – Follow up on CAPs, carryout risk analysis of supply vendors and follow through on corrective action plans where required.

Additional Information

Does this describe you? Then we want to hear from you as soon as possible! Apply now with your CV in English and we can write the next chapter of the QIMA story together!