SRE Engineer

Job Description
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied Systems India Pvt Ltd., an Applied Systems company, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Site Reliability Engineer to join our Cloud Engineering team. Applied Systems is committed to delivering innovative solutions that empower insurance agencies and carriers to streamline operations, improve customer experiences, and drive business growth. As part of our team, you will play a critical role in ensuring the reliability, scalability, and efficiency of our infrastructure, enabling us to deliver best-in-class services to our customers.
What You'll Do:

• Infrastructure Management: Design, implement, and maintain hybrid infrastructure environments, including on-premises systems and public cloud platforms (GCP, AWS, Azure). Manage and optimize on-prem infrastructure components such as VMWare for virtualized environments and F5 LTM for load balancing and traffic management, as well as Google Load Balancer for cloud-based traffic distribution.
• System Administration: Provide expertise in both Windows and Linux system administration, ensuring cross-platform reliability and performance.
• Configuration Management: Leverage Ansible and Ansible Tower (AWX) to automate configuration, provisioning, and deployment across on-prem and cloud environments.
• Infrastructure as Code (IaC): Develop and maintain IaC using Terraform, Terraform CDK with TypeScript, Packer, and Ansible to automate on-prem and cloud infrastructure provisioning and management.
• System Reliability & Scalability: Collaborate with development and platform teams to design scalable, reliable systems with fault tolerance, high availability, and performance optimization.
• Monitoring & Observability: Implement and manage monitoring solutions using Datadog to ensure system performance, tracing instrumentation, and adherence to SLI/SLO/SLAs.
• Service Discovery & Networking: Utilize HashiCorp Consul for service discovery, dynamic configuration, and network automation across distributed systems.
• Disaster Recovery: Define and implement best practices for disaster recovery and high availability across hybrid environments.
• CI/CD Pipelines: Build and maintain CI/CD pipelines using tools like GitLab and GitHub Actions to streamline deployments and ensure code quality.
• Automation: Automate repetitive tasks to increase efficiency and reduce human error, leveraging tools like Python, Go, Bash, and PowerShell.
• Kubernetes Expertise: Manage Kubernetes environments, including Helm charts and ArgoCD for application deployment and orchestration.
• Database Management: Work with SQL Server and PostgreSQL to ensure database reliability, scalability, and performance.
• Mentorship & Collaboration: Mentor junior engineers, lead technical discussions, and collaborate across teams to drive consensus on design decisions and technical initiatives.
• Documentation: Create and maintain accurate documentation for workflows, procedures, and infrastructure standards to support internal teams and customers.
• On-Call Support: Participate in the on-call rotation to provide production support and resolve complex engineering challenges.
• Vendor Collaboration: Work with third-party vendors to evaluate and integrate their products and services into the infrastructure ecosystem.

What You'll Need:

1. Experience:

• 5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles.
• Hands-on experience with Ansible and Ansible Tower (AWX) for configuration management and automation.
• Strong foundation in on-premises infrastructure, including F5 LTM load balancers, server/storage systems, and networking.
• Experience with VMWare for managing virtualized environments.
• Experience with cloud platforms (GCP, AWS, Azure), including traffic management solutions.
• Familiarity with distributed systems, microservices architecture, and related technologies.
• Experience with HashiCorp Consul for service discovery and dynamic configuration.

1. Technical Skills:

• Proficiency in Python, Go, Bash, and PowerShell.
• Expertise in Windows and Linux system administration.
• Advanced knowledge of IaC tools like Terraform, including Terraform CDK with TypeScript, Packer, and HCL.
• Knowledge of CI/CD pipelines and version control systems (GitLab, GitHub Actions, etc.).
• Familiarity with monitoring tools (Datadog) and security solutions (HashiCorp Vault, Cloud Armor).
• Experience with SQL Server and PostgreSQL for database management.
• Kubernetes expertise, including Helm charts and ArgoCD for application deployment and orchestration.

1. Soft Skills:

• Excellent communication skills to collaborate with engineers, product managers, and business stakeholders.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and make accurate decisions under pressure.
• Passion for mentoring and guiding team members.

1. Certifications:

Desired certifications: GCP Professional Certifications, Kubernetes, VMWare, or other cloud-related credentials.
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
Learn more about the people behind our products at -

• LinkedIn Page Applied Systems India
• https://www1.appliedsystems.com/en-us/about-us/jobs/

Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a [email protected] email or through our official career's portal.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.