Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.
As a Sr. Sales Engineer, you will collaborate closely with the sales team and customers, leveraging your deep technical knowledge in AI to drive the adoption of our products and solutions. You will be responsible for articulating the technical value of our offerings, conducting product demos, and addressing customer technical requirements. This is a customer-facing role that requires both technical expertise and excellent communication skills to convey complex technical concepts to non-technical stakeholders.
This role is hybrid, based out of Santa Clara,CA; Austin,TX; Boston,MA or Toronto,ON.
We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.
Responsibilities:
- Pre-sales Support: Partner with the sales team to understand customer needs, tailor solutions, and deliver technical presentations that clearly explain the capabilities and benefits of our AI solutions.
- Customer Engagement: Engage directly with customers in meetings, presentations, and workshops to understand their technical challenges and provide effective solutions.
- Technical Consultation: Provide technical guidance and support during the sales cycle, ensuring that proposed solutions meet customer requirements and align with their business objectives.
- Solution Design: Assist customers in defining and designing AI-driven solutions that integrate seamlessly with their existing systems and workflows.
- Documentation & Reporting: Prepare technical documentation, including solution architectures, technical proposals, and requirements gathering reports.
- Collaboration: Work closely with the customer success engineering, sales operations and product teams to provide feedback from customers and help shape future product enhancements.
Experience & Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, Electrical Engineering or a related technical field.
- Strong customer-facing skills with 10+ years of relevant technical, customer-facing experience (such as Sales Engineer, Solutions Engineer, or Technical Account Manager).
- Strong proficiency in programming languages, particularly Python.
- Proven expertise in AI technologies, including machine learning, deep learning, natural language processing (NLP), and/or computer vision.
- Understanding of AI/ML frameworks such as PyTorch and TensorFlow, with expertise in Generative AI and LLM applications preferred.
- Experience selling AI and/or general purpose compute Hardware or Silicon IP.
- Excellent communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise manner.
- Passion for innovation and a proactive attitude towards learning and adopting new technologies.
Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.
Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.
Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set by the U.S. government.
Our engineering positions and certain engineering support positions require access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and/or documentation will be required and considered as Tenstorrent moves through the employment process.
If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government. If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.
