The Wells Fargo Digital Design Innovation team creates experiences that empower our customers in Commercial Banking and Corporate & Investment Banking to manage their company’s relationship with Wells Fargo confidently and securely and support their business operations. We are passionate about customer-centric designs and work closely with Product and Technology partners to ensure our vision and designs are outcome-oriented and deliver value to our customers and our business. We are collaborative, work hard, and are relentless in ensuring the voice of our customers is with us every step of the way.
The Role We're looking for a Senior Product Designer to work as part of our industry-leading design team focused on creating design foundations delivered through our well-established design system, helping fulfill our purpose of humanizing digital experiences for commercial, corporate, and investment banking. Our design system – Pioneer – is well-funded by the organization and has strong executive support. We are continuing to evolve and modernize our current design foundations to usher in a new generation of digital capabilities.
As a Senior Product Designer, you will be expected to utilize your full range of product design skills (design thinking, interaction design, visual design, information architecture, user research) in developing world class design components and patterns to support a myriad of customer journeys by partnering with product owners, developers, and design peers and partners. Key responsibilities will include crafting design solutions and delivering supporting artifacts, participating in and contributing to Agile planning and ceremonies with partners, and consulting as necessary on design direction with peers and partners.
The Candidate The successful candidate will have proven experience and performance as an inventive and collaborative experience designer who understands how to work in a complex ecosystem and partner to deliver transformative customer experiences. This designer will
understand how to bring customer perspectives and needs into foundational design direction to overcome internal roadblocks to experience excellence and have familiarity with designing task-based experiences in an enterprise SaaS setting. Critical success factors will include the ability to operate effectively in a complex organization, develop partnerships with many stakeholders, and lead through influence. The role requires a sense of urgency, passion for results, and personal accountability for achievement. Previous experience designing for design systems and digital financial products is preferred.
In this role, you will:
· Create visual design solutions for online applications, websites and mobile apps
· Be responsible to produce customers experience elements from product concept through completion, including updates and revisions
· Contribute to a digital design system, style guides and delivering digital assets to development teams
· Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices
· Collaborate and consult with peers, colleagues, and managers to resolve issues and
achieve goals
Required Qualifications:
- 4+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
· An abundance of enthusiasm for the mission of a healthy design system and a commitment to robust communications
· Strong prior experience implementing (using and/or contributing to) a design system for digital products in a complex product ecosystem
· Command of common design tools, most notably Figma
· Systems thinker who enjoys finding creative solutions to organizational, architectural, and design challenges
· Ability to ask appropriate questions, communicate effectively and persuasively to convey design solutions to a broad range of stakeholders: product managers, engineers, customers, etc.
· Comfortable with ambiguity and able to shape and drive work independently
· Experience with strategic planning and diagrammatic skills (Information Architecture), low fidelity wireframe production, high-fidelity design comp production, and design interaction specifications – including which artifact best suits the communication need
· Strong in Visual Design
· Strong customer experience focus and understanding of user-centered design
· Extensive knowledge and experience working with brand identity elements, including typography, iconography, color, illustration, visual language, standards, theming, and sub-brands as well in data visualization.
· Familiarity with iterative and Agile development processes and knowledge of application layer design and front-end code frameworks (React, jQuery, etc.)
· Ability to energize and motivate others; thrives in teams; highly inclusive, curious, and collaborative
· Must be detail oriented, well organized, be able to handle multiple projects, and prioritize different tasks
· ***Portfolio/work samples required for consideration***
Job Expectations:
· Hybrid work model – 3 days in office expected.
Posting End Date:
15 May 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
