Sr Data Associate, Data/Content Management - Content Management

Job Description: Process Optimization Lead/Assoc Manager
Job Title: Process Optimization Lead/Assoc Manager
Location: Bangalore
Department: Engineering / Quality Assurance / Data Operations
Reports To: Operations Head
Job Summary
We are seeking a dynamic and experienced Process Optimization Manager to lead strategic initiatives in improving operational efficiency, data processing workflows, and overall quality management within our electronic component data operations. This role combines responsibilities across process improvement, quality assurance, and ISO 9001-based quality management system (QMS) implementation, ensuring high standards of accuracy, compliance, and continuous improvement.
Key Responsibilities:

• Analyze, design, and implement improved processes for electronic component data ingestion, validation, classification, and Data capture.
• Conduct thorough assessments and evaluations of existing business processes, identifying areas for improvement, inefficiencies, and bottlenecks
• Design, develop, and implement optimized workflows, procedures, and best practices.
• Lead initiatives to optimize operational workflows using lean principles, Value Stream Mapping, automation, and digital tools.
• Gather and analyze data related to process performance, utilizing statistical and analytical tools to identify trends and areas requiring attention.
• Establish, implement, and maintain ISO 9001:2015 Quality Management System.
• Conduct internal quality audits and coordinate external audits and certifications.
• Lead CAPA (Corrective and Preventive Action) activities and ensure timely documentation and resolution.
• Develop and monitor KPIs to track quality and process efficiency across departments.
• Drive cross-functional collaboration between engineering, QA, Production teams, and IT to implement process and system improvements.
• Ensure consistent quality of data outputs through robust QA protocols, checklists, and training.
• Train and mentor teams on process standards, quality procedures, and continuous improvement practices.
• Maintain and update quality documentation including SOPs, work instructions, and quality manuals.
• Address customer feedback and quality issues with structured root cause analysis and improvement actions.
• Foster a culture of quality and operational excellence throughout the organization.

Qualifications & Experience:

• Bachelor's degree in Engineering, or Master's degree in Mathematics / Statistics or related field. Minimum 8 years of experience in process improvement, quality management, or operations in an engineering/data-driven environment.
• Proven experience with ISO 9001 QMS implementation and maintenance.
• Strong understanding of quality assurance principles, CAPA, internal audits, and compliance processes.
• Familiarity with electronic component data and standards (e.g., part numbering, datasheets, BOMs).
• Strong knowledge of quality tools and methodologies (FMEA, 8D, 7QC tools, SPC, etc.).
• Proficiency in tools such as Excel, Python, SQL, Power BI, or workflow automation platforms.
• Exposure to lean manufacturing, Certified Six Sigma Green Belt or Black Belt preferred.
• Excellent leadership, analytical, and communication skills.

Preferred Attributes:

• Strong project management and change leadership skills.
• Proactive and structured problem-solver with attention to detail.
• Ability to work across teams and drive alignment on process and quality objectives.
• Experience in electronics manufacturing or electronic component data domain is a strong plus.