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What We'll Bring:
To provide application support operation to technical services in Hong KongWhat You'll Bring:
University graduate with a degree in Computer Science or related technology disciplines.
5+ years' experience on application support or application development.
Proficiency in Windows, Unix, JavaScript and Shell script.
Have Oracle and PostgreSQL database experience.
Experience in software development in JAVA.
Solid communication and interpersonal skills in written and spoken English.
Able to handle multiple tasks, self-motivated, reliable, intelligent, diligent, and possess good problem-solving skills.
Mature, initiative, outgoing, and a good team player.
7x24 support operations (including holidays) and non-office hour customer communication.
Remedy ticket management to meet HK SLA requirements.
Report preparation to internal business users.
Impact You'll Make:
Experience with Ms-Sql databases is an advantage.
Experience with Splunk is preferred.
Exposure to AWS / Azure cloud platforms is a plus.
Solid knowledge and know-how in supporting .NET Framework/Java, enterprise architecture, infrastructure, and operation management technology.
Understanding of Agile, DevOps, and CI/CD processes, tooling, and Docker technology.
Adaptable and proactive integrity, with a collaborative mindset.
TransUnion Job Title
Sr Analyst, Applications Support