Similar Jobs
Security • Software • Cybersecurity • Automation
Provide Tier 1 and designated Tier 2 technical support for Drata's SaaS platform. Triage and resolve customer issues, troubleshoot REST APIs, identity providers, and cloud integrations, document reproductions, manage tickets in Intercom and Jira, contribute knowledge base content, and collaborate with Engineering and Product to escalate complex issues and improve the user experience.
Top Skills:
AWSAzureGCPGoogle IdentityIntercomJIRAOktaRest Apis
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Lead architecture and implementation of Deepgram STT, TTS, and voice-agent deployments across APAC. Own post-sales technical success, Tier-3 escalation, performance tuning, and production migrations. Design reference architectures, build reusable samples and automation, drive root-cause analysis, contribute to pre-sales POCs, and partner with Product/Engineering. Produce runbooks and documentation, participate in on-call rotations, and travel regionally (10–20%).
Top Skills:
APIsAuthenticationAuthorizationCloud PlatformsContainersDockerHelmJavaScriptKubernetesLlmsObservabilityPythonSdksSpeech-To-Text (Stt)Text-To-Speech (Tts)TypescriptVoice Agents
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Lead technical discovery, design and run POCs, build prototypes and demos using Deepgram SDKs/APIs, advise on architecture (cloud/self-hosted), handle security/compliance across APAC, triage evaluation issues, create reusable assets, and enable sales and post-sales continuity for strategic accounts.
Top Skills:
AuthenticationAuthorizationDeepgram ApisDeepgram SdksDockerHelmJavaScriptKubernetesLlmsObservabilityPythonRustSipSpeech RecognitionStreamingTelephonyText-To-SpeechTypescriptWebrtcWebsocket
You can’t find a suitable vacancy? Just apply spontaneously! Our recruiters will assess your CV and motivation and match those to our available vacancies.
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
