Leads customer-facing electronic payment processing implementations from planning through execution. Coordinates cross-functional technical and non-technical teams, assesses customer requirements and system impacts, defines project scope, manages multiple projects, and serves as the central customer contact. Requires familiarity with payment authorization, clearing, settlement, transaction lifecycles, Mastercard systems, host interface testing, IT, networks, applications, and project management.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Implementation
Overview
• In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.• Are you motivated to be a part of driving a world beyond cash?• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?• Are you able to cope with a fast changing and ambiguous environment?
Role
• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution. • Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms.• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.• Handle multiple customer processing implementation projects in parallel
All About You
• Relevant experience in "Information Technology" system knowledge, with basic understanding of network technology, applications, and project management• Understanding of payment transaction processing and industry business knowledge• Understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles• Understanding of the 4 party model and the full transaction lifecycle for MasterCard brands• Ability to interact well with the customer • Good verbal and written communication skills in English • Self Starter with a desire to learn independently• Ability to work as a part of a cross functional team• Ability to manage change in a technical work environment• Knowledge of French or Russian is a significant plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Implementation
Overview
• In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.• Are you motivated to be a part of driving a world beyond cash?• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?• Are you able to cope with a fast changing and ambiguous environment?
Role
• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution. • Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms.• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.• Handle multiple customer processing implementation projects in parallel
All About You
• Relevant experience in "Information Technology" system knowledge, with basic understanding of network technology, applications, and project management• Understanding of payment transaction processing and industry business knowledge• Understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles• Understanding of the 4 party model and the full transaction lifecycle for MasterCard brands• Ability to interact well with the customer • Good verbal and written communication skills in English • Self Starter with a desire to learn independently• Ability to work as a part of a cross functional team• Ability to manage change in a technical work environment• Knowledge of French or Russian is a significant plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads customer implementation engagements for Mastercard payment products, managing project plans, technical configurations, testing, documentation, training, and production readiness. Serves as the primary customer interface, translates business needs into implementation activities, coordinates internal teams, supports transaction-processing integrations, identifies issues, and provides product expertise before and after launch. Also guides less experienced team members and contributes to process and product improvements.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft ProjectMicrosoft Word
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Manage customer payment-processing implementation projects from initiation through completion. Serve as the primary customer contact, provide testing and implementation expertise, advise processing support teams, document standard and custom implementation processes, coordinate multiple projects, and deliver training to customers and internal teams. The role requires knowledge of networks, applications, payment transaction processing, APIs, and authentication or authorization systems.
Top Skills:
APIsAuthenticationAuthorizationFinancial MessagingMobile Payment ProcessingNetwork Technology
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Support payroll initiatives including M&A integrations, Workday/Pay system implementations, testing (SIT/UAT/parallel), data validation/migration, process improvement, vendor coordination, and post-go-live stabilization.
Top Skills:
AdpExcelWorkday
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.

