For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Job Title: Specialist – Regional HR
Location: Pune
Role Purpose:
The Regional HR Operations Manager is responsible for managing and executing end-to-end HR operational processes across the assigned region. This role ensures seamless HR service delivery, statutory compliance, policy implementation, and employee lifecycle management while partnering with business leaders to support organizational goals.
Duties and Responsibilities:
HR Operations & Employee Lifecycle
Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, and exits across the region.
Ensure accurate and timely execution of HR transactions in HRMS.
Oversee documentation, employee records, and data integrity.
Employee Engagement & Frontline Interaction
Act as the primary HR touchpoint for employees, ensuring high responsiveness.
Conduct regular floor walks and employee listening sessions.
Capture employee feedback, identify trends, and share insights with HR leadership.
Collaborate with managers to proactively resolve employee concerns.
HR Analytics, Dashboards & Reporting
Own and track key HR metrics such as attrition, attendance, manpower analytics, performance cycle progress, etc.
Develop and maintain dashboards to support strategic business decisions.
Prepare monthly/quarterly HR reports with high accuracy and data-based insights.
Payroll & Benefits Administration
Coordinate regional payroll inputs and ensure payroll accuracy in collaboration with payroll vendors/finance.
Manage employee benefits such as PF, ESIC, gratuity, insurance, and leave administration.
Resolve payroll and benefits-related employee queries.
Statutory Compliance & Audits
Ensure compliance with all applicable labor laws (CLRA, Shops & Establishment Act, PF, ESIC, Gratuity, Bonus, etc.).
Manage inspections, audits, and statutory filings for the region.
Policy Implementation & Employee Relations
Implement HR policies, SOPs, and processes consistently across locations.
Handle employee grievances, disciplinary actions, and domestic inquiries where required.
Promote a positive employee experience and healthy workplace culture.
Regional HR Support & Business Partnering
Act as the primary HR point of contact for regional business leaders and employees.
Support manpower planning, attrition analysis, and workforce metrics.
Provide HR operational insights and reports to leadership.
Vendor & Stakeholder Management
Manage HR vendors (payroll, background verification, staffing, compliance consultants).
Coordinate with corporate HR, finance, legal, and admin teams.
Process Improvement & Digitization
Drive standardization, automation, and continuous improvement of HR processes.
Support HR system upgrades and new initiatives.
Knowledge, Experience and Skills:
MBA / PGDM in Human Resources or equivalent
8–12 years of experience in HR Operations, preferably in a multi-location or regional role
Experience in handling large employee bases
Hands-on experience with HR operations and payroll management
Excellent stakeholder management and communication skills
High attention to detail and process orientation
Problem-solving and conflict-resolution abilities
Proficiency in MS Excel
What do we offer
An opportunity that provides open culture and challenges to satisfy intellectual needs
Smart working: hybrid remote/office working environment
Excellent, dynamic and multicultural environment
Work-life balance
About Accelya
Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.
What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
