Solution Architect (Professional Services)

Why SailPoint? 

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.  

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

Experience a small-company atmosphere with big-company benefits 

• Comprehensive medical, dental and vision plans  

What You’ll Do: 

Solution Architects at SailPoint begin with product training where they can leverage their experience to gain a deep understanding of our SaaS and/or Software solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members. 

Responsibilities: 

• Gathering customers' business use cases and documenting product-based requirements with recommended solution designs 

• Educating customers and partners on high-level product architecture, functional design, and best practices 

• Assisting in the scoping, analysis, and documentation of implementation projects 

• Developing and delivering technical training designed to enable/educate SailPoint implementation partners 

• Helping implementation team members design creative solutions to complex problems.  

• Assisting with the actual technical delivery of the solution via written code or complex configuration 

Requirements: 

• 8-10 years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 5+ years of IGA or IDN implementation experience 

• Consultative experience with clients and end customers

• Experience in software development, implementation, and configuration 

• Excellent communications skills and extensive experience working directly with clients and partners 

• Experience with some of the following: 

• XML, SPML/SOAP, web and application servers 

• Windows and Unix (Linux, Sun, HP, AIX) platforms 

• Relational databases (Oracle, Sybase, MSSQL, MySQL) 

• NoSQL databases (MongoDB, Cassandra, Redis) 

• Directories (LDAP, AD, AAD) 

• Java, BeanShell, JavaScript Node.js 

• Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow) 

• Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP) 

• Front-end language experience (HTML, CSS, Angular, React, Vue.js) 

Preferred: 

• Experience with Sailpoint and/or other identity governance vendors such as Microsoft, Sun, Oracle, IBM, or Novell 

• Familiarity with AI and machine learning concepts a plus 

• Familiarity with role-based access controls and least-privileged access models a plus 

• Experience with project management duties (project planning, resource management, scope, schedule and status, documentation) 

• Direct experience in configuring and implementing cloud platform 

• Knowledge in IGA and IAM best practices, industry standard to the extent of coaching junior team members, partners and clients on the same 

• Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) 

• Security software or IT audit experience 

• French or German language proficiency is a plus

Education: 

• Computer Science degree, Engineering degree, or equivalent experience 

• J2EE certification and/or CISSP certification is a plus 

• SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire 

Travel: 

• This position requires up to 15% travel