Quality Documentation Specialist

RESPONSIBILITIES

• Conduct remote social compliance assessments at supplier and manufacturing facilities.
• Review and evaluate corrective action plans (CAPAs), audit findings, and supporting documentation.
• Assess factory management systems and identify opportunities to improve compliance and operational effectiveness.
• Partner with factory management teams to develop practical remediation plans and monitor progress.
• Support the delivery of advisory services related to labor standards, human rights, and responsible sourcing programs.
• Assist in the development of training materials, tools, and best practices for factories and internal teams.
• Deliver training sessions in both English and Spanish when required.
• Review reports for quality, accuracy, and consistency before final submission.
• Coordinate field activities, logistics, and research related to assigned projects and regions.
• Collaborate with Program Managers and cross-functional teams to support strategic initiatives.
• Promote continuous improvement and contribute to team development.

QUALIFICATIONS

• Bachelor's degree in Social Sciences, Business, Industrial Engineering, Sustainability, International Relations, Human Resources, or a related field.
• 2+ years of experience in social compliance, responsible sourcing, supplier auditing, CSR, ESG, labor rights, sustainability, or related areas.
• Knowledge of labor laws, international labor standards, human rights frameworks, and supply chain compliance programs.
• Experience conducting audits, factory assessments, or CAPA reviews is highly preferred.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills in English and Spanish.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word).
• Ability to work effectively with diverse stakeholders in multicultural environments.
• Strong relationship-building skills and confidence interacting with factory management and leadership teams.

What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.