SITE RELIABILITY ENGINEER III, ITC

Posted 9 Hours Ago
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Techno City, Sonarpur, South 24 Parganas, West Bengal
Senior level
Other • Retail
At NIKE, Inc., technology is laying the foundation for our digital transformation and direct-to-consumer strategy.
The Role
The Site Reliability Engineer will enhance the availability and reliability of Nike Digital Experiences by monitoring site health and performance, troubleshooting issues, and collaborating with product delivery teams. The role requires strong communication skills and the ability to analyze and improve infrastructure and code defects.
Summary Generated by Built In

WHO YOU’LL WORK WITH

SRE hired will work as an embedded Reliability Engineer with the strategically selected engineering team. The candidate will belong to a horizontal domain called TechOps: Resilience Engineering. This position will provide a provision for the SRE to shift between multiple engineering platforms as demanded by the work, vision and/or criticality of the projects. Roles and responsibilities will include interacting with Engineering leaders, engineers, product teams, Scrum/Agile leads, Production support, business, and delivery teams.

“Just Do It” mindset teammates that believe in our shared commitment of listening with Empathy, Prioritize with Purpose, operate with a Growth Mind set and Foster Community & Trust.

This person will be reporting into Manager, Site Reliability Engineering and will be collaborating with teammates in various SRE functions across multiple geographies.

WHO WE ARE LOOKING FOR

We are looking for talented and passionate full stack developers with knowledge of datacenter infrastructure and cloud platforms.

  • Bachelor's degree in Computer Science or Engineering, or equivalent experience

  • Hands-on experience with AWS cloud platform and IaC

  • Hands on Observability tools such as Splunk/ SignalFx/ New relic or equivalent;

  • Proficient knowledge of object-oriented programming combined with 5-8 years of software development experience: Java/Python/Javascript or any modern OOP language.

  • Basic understanding and working with Docker, Kubernetes, or other container technologies

  • Familiar with NoSQL & SQL strategies to ensure data storage is designed for security, reliability, availability, maintainability, and performance

  • Experience with CI/CD (Continuous Integration/ Continuous Delivery), including relevant experience with tools like Jenkins 2.0

  • Knowledgeable with GitHub (version control systems) and Jira (issue tracking / ALM tools)

Join us if you have willingness to learn new technologies, share knowledge and learn from others. You feel responsible for the success of the entire team. You are not afraid to work on challenging tasks if necessary and look for opportunities to help others, who may not be part of your team. 

WHAT YOU’LL WORK ON

As a site reliability engineer, you will be focused on maximum availability, observability, reliability, security, and performance for Nike Digital Experiences.

SREs perform deep problem analysis, detect infrastructure or code defects, define, report, and create observability processes for Key Performance Indicators (KPIs), and work with product delivery teams to provide long term solutions to production issues.

  • Ability to observe, diagnose, and develop fixes for production issues quickly and efficiently

  • Ability to develop and drive real time monitoring solutions that provide visibility into site health and key performance indicators

  • Strong communication skills (written and verbal). They must be able to clearly articulate issues and their impact(s)

  • Highly confident and capable in reporting and communicating high value metrics to leadership. Deep understanding of the business landscape and how site reliability influences our consumers

  • Working understanding of IT service management (Incident, Problem, Change and Knowledge management)

  • Ability to work across teams (business and technical) to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization

  • Practical experience in managing and leading application reliability practices for consumer facing web and mobile experiences

  • Demonstrated negotiation and influencing skills

  • Passion for coaching, teaching, mentoring and learning

Top Skills

Java
JavaScript
Python
The Company
HQ: Beaverton, OR
73,000 Employees
Hybrid Workplace
Year Founded: 1972

What We Do

At NIKE, Inc., it’s in our nature to innovate and our mission is to bring inspiration and innovation to every athlete* in the world [if you have a body, you’re an athlete]. Because we exist to serve athletes, we dare to design the future of sport. To us, innovation is about elevating human potential. We obsess over the needs of athletes of all abilities, using their insights to create products that are beautiful, useful and make all athletes better. To make big leaps, we take big risks. Incremental change won’t get us to where we want to go fast enough. So we pursue moonshots — like developing the first self-lacing shoe, running the first two-hour marathon and committing to 100% renewable energy use in our facilities. We embrace different perspectives — from scientists and designers to coders and quarterbacks — because we know everyone brings unique experiences and ideas to the team. To serve athletes across the hundreds of countries where NIKE does business, we need teams that truly reflect the diversity of our consumers and a culture of inclusivity. We aim to foster inclusion and embrace diversity throughout our business, teams, and culture to create breakthrough innovations, empower teammates to realize their full potential and bring us closer to the communities we serve. NIKE's diverse, high-performing teams around the world are united in purpose and inspired to change the world through sport.

Why Work With Us

With a global footprint, culture of innovation and team-first mentality, we take action to create a future of continual progress for athletes, sport and our world. Whether our job is designing the ultimate sneaker or coding a revolutionary app, we’re united by the same mission: to bring inspiration and innovation to every athlete in the world.

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