Senior UX Designer - People Experience Design

Senior UX Designer, People Design 

About the Team 

Walmart’s People Product & Design organization is focused on transforming the associate experience through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart’s people-led and tech-powered strategy by building people experiences that serve 2.1 million associates across Walmart US, Sam’s Club, Walmart International, and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We are the team behind some of Walmart’s most innovative associate-centric tools, including Me@Campus, Me@SamsClub, and My Assistant. We proudly serve as a key driver of innovation within Walmart's Global People organization, reporting through Walmart’s Chief People Officer. 

Here, you'll have the opportunity to bring your ideas to life, work on 0->1 digital experiences, and make a lasting impact on the associate experience. Innovation is ingrained in our culture, fostering out-of-the-box thinking, creative problem-solving, and a willingness to challenge norms. Our team values open communication, respect, associate-centricity, and strategic thinking that’s anchored on driving outcomes for our business and 2.1 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization’s boldest digital ambitions. 

As a Senior UX Designer, People Design, you will employ your depth of knowledge and experience designing enterprise software and digital experiences to make the complex simple, clear, and trusted. Through your obsession with the design craft, you’ll set a high standard of design excellence for the experiences you design. You will craft consumer-grade, delightful experiences that are inclusive and connect all associates, streamlining everyday tasks to provide value and delight. You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your designs should evolve. While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design. You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team. 

By innovating on the world’s biggest stage, you will have the chance to shape the future of the associate experience at the Fortune #1 company. If you are motivated by complex, purposeful challenges, being a Senior UX Designer, People Design at Walmart could be the fit you’ve been looking for.  

You’ll sweep us off our feet if you have... 

• Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it 

• Track record of shipping high-impact, high-visibility products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping 

• Lead the design and delivery of strategic digital experiences at a company with a strong design culture obsessed with the design craft 

• Experience leading the product design process and building strong cross-functional partnerships 

• Excellent visual and interaction design skills and a keen understanding of trends in the marketplace 

• A strong strategic mindset and a systems-thinking approach 

• A skilled, change-making mindset of thinking big and challenging the status quo 

• A deep understanding of employee-facing experiences and HR technology 

• A high bar for design quality, and can set new standards for design delivery 

• Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority 

• Ability to produce great work in short timeframes, multitask across different projects and platforms, and adapt to changing business priorities 

• Deep experience with end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping 

• A desire to champion a design philosophy that creates a culture of belonging 

You’ll make an impact by: 

• Owning points of view across your products and initiatives and collaborating seamlessly with cross-functional partners through delivery. 

• Creating the experience strategy and setting a design direction for your products that deliver on the user needs and business objectives. 

• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle. 

• Engaging the design research team at the right points during the design process to ensure the right insights inform the work. 

• Rapid prototyping and experimenting in a fast-paced environment. 

• Multitasking across different projects and adapting to changing priorities. 

• Creating scalable, enterprise-wide experiences to deliver both horizontal and vertical best-in-class UX. 

• Where applicable, working with our Design System teams to expand the component library. 

• Championing the Design Thinking philosophy throughout the business. 

• Communicating effectively with kindness and empathy. 

• Staying up to date with best practices and latest trends in design, in and out of retail. 

• Owning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation). 

• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competing organizational goals.  

• Driving and holding others accountable to create experiences that celebrate and empower our end users 

• Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products. 

• Fostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences 

• Thinking holistically so that we build true end-to-end experiences 

• Switching gears from deep design thinking to rapid-fire execution 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

Preferred Qualifications 

• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5+ years of experience in digital product/software design. 

• Have a fantastic portfolio of elegant design solutions. 

• Excellent written and verbal communication. 

• Bonus points for experience delivering employee experiences in enterprise environments.