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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
At New Relic, we provide our customers with real-time insights, so they can innovate faster. Our software provides deep observability across the stack, enabling software teams to solve their customer’s problems, accelerate digital transformation, and make DevOps work.
You will be at the heart of the teams supporting New Relic’s infrastructure and will work on a team that provides global service mesh and load balancing solutions. We provide these services on-premises, as well as using our multi-cloud infrastructure.
We support each other to do our best work through positive communication and continuous improvement.
What You’ll Do- Design, build, and operate ingress data plane.
- Drive high-impact platform initiatives.
- Maintain and evolve our DNS and CDN infrastructure (NS1, Route 53) alongside the proxy platform.
- Design systems using infrastructure-as-code (Terraform, Helm, ArgoCD) and ship incremental, safe changes across a large fleet.
- Participate in on-call rotation and bake reliability into everything you build.
- Own and improve team processes and use innovation time to bring your own ideas to life.
- Collaborate across Product, Design, and platform partner teams.
- 3 - 4 years of professional experience with Go or Python programming.
- 3 - 4 years of hands-on AWS cloud experience.
- Strong Kubernetes experience at scale.
- Hands-on experience with CI/CD tooling (ArgoCD, GitHub Actions, Jenkins, or similar), building pipelines, managing rollouts, and integrating automated testing and safety gates.
- Experience with networking protocols, especially DNS, HTTP, gRPC, TLS, and TCP.
- You are comfortable, automating with market tools (Terraform, Ansible) or integrating systems using a high-level language (Go, Python).
- Experience with cloud load balancers (AWS NLB/ALB, or comparable)
- Experience with Global DNS Infrastructure (NS1, AWS Route 53), and CDN.
- You are excited, not scared, by very high throughput levels.
- You know when to deploy off-the-shelf solutions, and when something more bespoke might be required.
- You ship incrementally and often.
- You have a fundamental need to learn and grow in your work every single day!
- Experience with Envoy or comparable service mesh / L7 proxy platforms.
- Familiarity with observability tooling (New Relic, Prometheus, OpenTelemetry)
- Azure Cloud Networking experience.
Please note that visa sponsorship is not available for this position.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
