Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Job Title
Senior Project Manager – Insurance & Data Programs
Location
Hyderabad, India (Global Capability Center / Offshore Delivery)
Role Summary
The Senior Project Manager is responsible for leading complex insurance and data
transformation initiatives, including policy administration modernization, regulatory
programs, enterprise data platforms, analytics, and reporting solutions. This role ensures
predictable delivery, regulatory compliance, data quality, and stakeholder alignment across
business, technology, and data teams. The Senior PM partners closely with onshore product,
actuarial, operations, compliance, and engineering leaders to deliver high‑impact outcomes
in a regulated insurance environment.
Key Responsibilities
Insurance Program & Delivery Leadership
• Lead large‑scale insurance initiatives such as Policy Administration modernization,
Regulatory compliance, Claims, Underwriting, Billing, and Distribution systems
• Manage end‑to‑end delivery across core insurance platforms, vendor systems, and
in‑house applications
• Drive execution across Agile, Hybrid, and Waterfall delivery models based on
regulatory and data requirements
• Own scope, schedule, budget, quality, and risk management across complex,
multi‑year programs
Data & Analytics Program Management
• Lead data‑centric initiatives including Enterprise Data Warehouses (EDW), Data
Lakes, Data Marts, Reporting, BI, and Advanced Analytics
• Oversee delivery of data pipelines, ingestion, transformations, and consumption
layers
• Partner with Data Engineering, Architecture, and Governance teams to ensure:
o Data quality, reconciliation, and accuracy
o Metadata, lineage, and data definitions
o Compliance with PHI/PII, security, and retention policies• Ensure alignment between business requirements, data models, and downstream
reporting
Regulatory & Compliance Management
• Manage projects subject to insurance regulations, audits, and compliance
requirements
• Coordinate with Legal, Risk, Compliance, and Audit teams to ensure adherence to
regulatory timelines
• Drive delivery of regulatory reporting, data controls, and evidence artifacts
• Ensure strong documentation, traceability, and governance throughout the project
lifecycle
Stakeholder & Executive Engagement
• Act as the primary delivery partner for onshore business leaders, product owners,
and executive sponsors
• Facilitate steering committees, executive reviews, and risk escalations
• Translate complex insurance and data concepts into clear executive‑level updates
• Manage vendor and third‑party dependencies effectively
Governance, Metrics & Process Excellence
• Establish and enforce insurance‑grade delivery governance and controls
• Define and track delivery metrics including schedule health, data quality, defects,
and regulatory milestones
• Drive continuous improvement in delivery practices, reporting, and tooling (Jira,
Confluence, dashboards)
• Contribute to PMO standards, templates, and audit‑ready processes
Team Leadership & Mentorship
• Mentor Project Managers, Scrum Masters, and Business Analysts
• Partner with Product Owners to ensure backlog readiness, data dependencies, and
release planning
• Support PI Planning, quarterly planning, and cross‑program dependency
management
• Foster accountability, ownership, and delivery excellence across teams
Financial & Resource Management
• Manage program budgets, forecasts, and vendor contracts
• Support resource planning, onboarding, and capacity management across data and
insurance teams
• Track value realization, regulatory outcomes, and operational benefitsRequired Qualifications
• Bachelor’s degree in Engineering, Technology, Business, or related field
• 10+ years of Project / Program Management experience in Insurance, Financial
Services, or regulated domains
• Strong experience delivering data‑driven programs (EDW, Data Platforms, Analytics,
Reporting)
• Proven ability to manage complex dependencies across business, data, and
technology teams
• Hands‑on experience with Jira, Confluence, MS Project, Excel, and executive
reporting
• Excellent stakeholder management and communication skills
Preferred Qualifications
• PMP, PMI‑ACP, SAFe, or equivalent certification
• Experience with Policy Administration systems, Insurance data models, or
Regulatory programs
• Experience in a Global Delivery / GCC model with onshore–offshore coordination
• Exposure to audits, regulatory reviews, and data governance frameworks
Key Competencies
• Insurance domain and regulatory awareness
• Strong data and analytical mindset
• Risk‑based delivery and decision making
• Ability to operate in ambiguity and high‑visibility programs
• Coaching and people leadership
Success Measures
• Predictable delivery of insurance and data programs
• Strong regulatory and audit outcomes
• High data quality and stakeholder confidence
• Improved delivery maturity and team capability
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
