The Senior Product Marketing Manager will articulate product benefits, develop marketing strategies, create sales enablement materials, and track market trends.
Are you interested in the next generation of Artificial Intelligence and Natural Language Processing? Then, read on. Level AI is on a mission to redefine the customer service industry by putting the latest AI/ML advances in the hands of customer care agents so they can solve any customer issues at record speed, creating both happier customers and agents.
Join us in our quest to equip call centers with cutting-edge technologies so that they can put the human back into the customer care experience.
Level AI (https://thelevel.ai/) is a hyper-growth, series C, Silicon Valley-based startup backed by Battery Ventures. We’ve assembled a seasoned team with leaders from organizations such as Amazon Alexa, Facebook, Google, Figma, Freshworks, and Medallia, among others.
Responsibilities :
- Work closely with the product team and articulate crisply and clearly the capabilities, functionalities, and business benefits of our products and solutions in customer-facing material such as datasheets, website landing pages, videos, and sales decks.
- Be Level AI expert and thought leader on the customer, the industry trends, and the players in the market.
- Become the go-to person for sales, marketing, and customer success teams to understand the ins and outs of our product. Work closely with the product management team to understand the product roadmap and translate that into marketing strategies: plan and execute on launch plansDevelop product capabilities’ positioning that differentiates Level AI by understanding customer pain points. Tailor messaging to persona and test.
- Collaborate with sales and customer success teams to develop sales enablement materials including: sales presentations, datasheets, customer testimonials case studies, demo videos, marketing videos and tutorial videos.
- Document and keep a tab on market trends and competitive forces. Partner with the product team to develop the product roadmap.
Skills/Competencies:
- Passionate about great enterprise software, AI, and product marketing.
- Experience in AI, SaaS, Contact Center preferred
- Strategic: understand the space, the customer, and the criticality of his/her role in the organization
- Self-sufficient: can produce customer-facing brochures, landing pages, training videos, and slide presentations with minimal supervision and guidance.
- Excellent verbal communicator
Requirements :
- Bachelor's degree, Master’s degree a plusTop academic achievements
- 4+ years of Product marketing experience in Enterprise Software (experience in SaaS, AI, Contact Center or an early-stage startup environment is a huge plus).Client-facing experience
- Work portfolio. Please share your past body of work (e.g., videos, blog, datasheet, white papers, speaking engagement, presentations) as part of your job application.
Compensation: We offer market-leading compensation, based on the skill set and aptitude of the candidate.
Top Skills
AI
Ml
SaaS
Similar Jobs
Cloud • Machine Learning • Web3
The Product Marketing Manager will drive growth strategies, collaborate with sales teams, analyze market trends, and manage marketing campaigns to improve product positioning and revenue.
Top Skills:
Digital Marketing ChannelsMarketing ToolsSaas Products
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr Customer Success Manager advocates for customers, overseeing engagement, ensuring product usage, integrating AI, and resolving issues.
Top Skills:
AIServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage customer service operations, lead a technical team, oversee incident management, and innovate support processes to enhance customer experience.
Top Skills:
Ai ToolsTechnical Support MetricsWorkflow Automation
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
