Senior Product Associate - Product flow / Test SMEs

Job Description
Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.
As a Solutions Analyst III in the TII Payments Technology Testing Team in the Corporate & Investment Bank line of business, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities

• Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
• Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
• Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
• Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
• Analyze payment flows/application architecture against specific project environment needs and draft detailed requirements for environment solutions.
• Analyze payment system flows and review test cases for maximum automation in a sprint
• Analyze EMEA Acceptance Testing team business processes for AI/automation adoption, document business requirements, collaborate with engineering teams, and road-test solutions in UAT environments.
• Define automation stories based on high-level requirements, work with engineering to provide inputs for sprints/dev cycles, and analyze user asks to rationalize requirements for ease of coding and maximum automation value.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making
• Excellent Payments Domain Expertise
• Ability to be an active contributor in Requirement Elaboration Sessions.
• Ability to bridge between product managers, businesses, operations, and the software development team
• Ability to create and review E2E Test Requirements (Positive and Negative) for full coverage, including testable Acceptance Criteria
• Good Agile Product owner skills including usage of JIRA, Confluence
• Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences. Ability to write a test strategy and define test plan.
• Ability to influence design solutions given knowledge of the Payment Systems and front to back payment flows. Ability to create backlog of Automation
• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives

Preferred qualifications, capabilities, and skills

• Knowledge of High Value Payments Systems, Low Value Payments Systems, and Real Time Payment rails
• Demonstrate experience of front to back payment flows and workings of applications under test.
• Knowledge and understanding of the Software Development Life Cycle
• Experience of agile methodologies

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.