Easy Apply
Easy Apply
The role involves leading the Travel Experience team, ensuring efficient operations, managing KPIs, recruiting staff, and maintaining compliance.
The Navan support team is seeking a Senior Manager of Travel Experience group to join our growing team. This role provides leadership and operational oversight of Travel Experience teams responding to customers 24x7.
What You’ll Do:
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Perform quality controls and achieve KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
What We’re Looking For:
- MBA/Masters from a reputed university
- 10-12 years of work experience in a reputed MNCs
- Result driven
- Data Driven, experience in Change Management,
- Min 5 years of experience in managing a team of “Managers”
- PMP certified will be an added advantage
- Familiar with travel industry will be an advantage
- Will be responsible to manage both the operations centre and accountable for overall KPIS of the organization
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- BPO and Travel Experience would be an added advantage
Similar Jobs at Navan
.png)
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Account Executive manages the full sales cycle, generates pipeline, closes new customers, and builds relationships with C-level executives to achieve revenue goals.
Top Skills:
OutreachSales NavigatorSalesforceZoominfo
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead development of end-to-end features across frontend and Java/Spring Boot backends, build scalable APIs and enterprise workflows, own domains end-to-end, collaborate cross-functionally, and champion testing, monitoring, and best practices.
Top Skills:
AngularAWSClaudeCodegptCursorDistributed SystemsGithub CopilotJavaMicroservicesNoSQLReactSpring BootSQLTypescriptVue
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Staff Software Engineer will design scalable architectures, lead technical projects, mentor engineers, and ensure operational excellence in a global flight platform.
Top Skills:
AWSJavaSpring Boot
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
