Lead AI/ML solution engineering for healthcare customers: define scalable AI architectures, drive executive and customer engagements, shape pipeline and opportunities, mentor solution engineering teams, ensure reuse of AI assets and transition to delivery, and identify market innovation and reusable accelerators.
Requisition Number: 2369889
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Strategic Solution Leadership
- Lead complex, high-value customer solutioning initiatives from discovery through deal closure
- Define scalable AI architectures and reusable solution patterns
- Shape solution strategy aligned to customer business outcomes
- Customer & Executive Engagement
- Engage directly with customer executives and technical stakeholders
- Drive executive-level technical discussions, workshops, and presentations
- Establish solid technical credibility and influence strategic decisions
- Opportunity & Pipeline Management
- Own strategic pipeline visibility and governance for solution engineering
- Partner with GTM leadership on account planning, pursuits, and prioritization
- Drive opportunity shaping, positioning, and conversion to revenue
- Team Leadership & Mentorship
- Mentor and guide Solution Engineering teams (AI Solution Leads)
- Provide technical leadership and enforce best practices in solutioning
- Foster a high-performance, AI-native engineering culture
- AI Solution Engineering & Architecture
- Drive architecture design, prototyping strategy, and proof-of-value development
- Ensure reuse of internal AI assets and accelerators
- Establish standards for AI-native workflows, tooling, and engineering practices
- Cross-functional Collaboration
- Collaborate with Productization, GTM, and Delivery teams
- Ensure smooth transition from solutioning to delivery (handoff to engineering teams)
- Align solution design with product and delivery capabilities
- Market & Innovation Leadership
- Identify emerging healthcare AI trends and opportunities
- Contribute to innovation strategy and reusable accelerators
- Support development of differentiated AI offerings
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's or Master's degree in:
- Computer Science
- Artificial Intelligence / Machine Learning
- Data Science
- Experience working with healthcare data standards and interoperability frameworks, such as:
- HL7 / FHIR
- Claims, EHR/EMR data models
- Clinical and administrative datasets
- Familiarity with key healthcare business processes, including:
- Claims processing and adjudication
- Care management and utilization management
- Revenue cycle management (RCM)
- Population health and quality improvement
Preferred Qualifications:
- Healthcare Domain Expertise / Knowledge
- Solid understanding of U.S. healthcare ecosystem, including payers, providers, and pharmacy (UHC, Optum Health, OptumRx context) [Solution E...e Proposal | PDF]
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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