8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
We are looking for a Senior Software Engineer (Java) to join our growing technology team to work on our core Voice and Messaging platforms. This position is based in Cebu, Philippines. At 8x8, we are committed to delivering the best communication experiences for our customers through cutting-edge technology and exceptional service. As a member of the 8x8 CPaaS Engineering team, you will play a crucial role in the entire life cycle of software product development. You will be challenged with tasks related to concurrency, performance optimization and real time processing.
What will you build?
Being part of a global team of software engineers, we are continuously on the lookout for enhancements to our Voice platform. You will be developing state-of-the-art microservices, based on JVM technologies, which interact not only with other services but also with some industry-leading open-source software.
How will you do it?
As a software engineer, you’ll be involved in all aspects of development, from inception to delivery. Be it a completely new feature or an enhancement to a feature that is already being loved by our customers, you and your team will enjoy finding the best technical solution, practicing agile methodologies. Our Agile Process is continuously improved to support our Continuous Delivery mindset and fast-evolving business needs.
Your responsibilities
* Code your ideas! Test, review, fix, deploy and celebrate
* Lead change requests and design discussions, participate in code reviewing and mentoring junior engineers
* Conduct the necessary research on new technologies, evaluate, prototype and plan improvements to the platform
* Write technical specs for new services and conduct training sessions
Requirements
* A computer science degree or equivalent qualifications and at least 6 years of professional software development experience
* Strong background in design and implementation of RESTful APIs, reusable software components and scalable microservices
* Good understanding of algorithms and data structures
* Expert knowledge and experience coding in Java, object-oriented programming and design patterns. Think Multi-threaded! Experienced with event driven programming
* Knowledge in asynchronous programming, caching technologies (i.e. Redis), message queues (i.e. RabbitMq, Kafka), Java frameworks like Vertx.io or Akka.io, RDBMS, Docker and Kubernetes
* Experience working with Cloud providers like AWS, Linux, Git, SQL and CI tools
* Experience working with SIP stack, SIP servers and other VoIP technologies(desired)
* Experienced in agile methodologies
* Fluency in English (both in writing and speaking) and great communication skills.
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