Senior IT Architect - Salesforce

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeThe Salesforce IT Technical Architect will support Global Commercial Office (GCO) – APAC Pricing & Contracting (P&C) initiatives by providing senior technical leadership across key Salesforce capabilities. This role is responsible for architecting and delivering scalable solutions for CPQ implementation, Contract Repository enhancements, Tender Management improvements, and Tender Opportunity Pipeline enablement. The position ensures compliant, standardized, and cost-effective delivery, while supporting Run & Grow operations aligned with GCO priorities for execution excellence.

Responsibilities may include the following and other duties may be assigned:

• ​Lead end-to-end architecture and design of Salesforce solutions supporting APAC P&C initiatives.
• Drive CPQ implementation, including pricing models, product configuration, and quoting processes.
• Architect and enhance Contract Repository capabilities ensuring compliance and data integrity.
• Design and implement Tender Management and Tender Opportunity Pipeline solutions.
• Provide hands-on technical guidance for Salesforce development, integrations, and data architecture.
• Ensure alignment with enterprise architecture, security, and governance standards.
• Enable platform standardization and scalability across APAC regions.
• Collaborate with business stakeholders to translate complex P&C requirements into technical solutions.
• Support Run & Grow model with focus on stability, performance, and cost optimization.
• Mentor technical teams and enforce best practices in development and deployment.
• Defines, describes, diagrams and documents the role and interaction of the high-level technological and human components that combine to provide cost effective and innovative solutions to meet evolving business needs.
• Promotes, guides and governs good architectural practice through the application of well-defined, proven technology and human interaction patterns and through architecture mentorship.
• Supports the full lifecycle management of the entire IT portfolio including the selection, appropriate usage, enhancement and replacement of information technology applications, infrastructure and services.
• Specialist Career Stream: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
• Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.
• Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
• Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties .Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.
• Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
• Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product.

Required Knowledge and Experience:

• Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) with a total of 7 to 12 years of experience and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience.
• Extensive Experience in salesforce architecture and platform capabilities.
• Strong expertise in Salesforce CPQ (Configure, Price, Quote).
• Hands-on experience with Apex, Lightning Web Components (LWC), integrations (REST/SOAP APIs).
• Experience in designing enterprise-scale CRM and contracting solutions.
• Strong understanding of data models, security, and compliance frameworks.
• Proven ability to lead complex, cross-functional technical initiatives.
• Excellent stakeholder management and communication skills. Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience.May have practical knowledge of project management.
  Nice to Haves:
• Salesforce certifications (Application Architect / System Architect / CPQ Specialist).
• Experience in Pricing & Contracting domains.
• Exposure to Tender Management or Bid Management processes.
• Experience working in global, multi-region delivery models (APAC preferred).
• Familiarity with Agile/Scrum methodologies.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here