Senior I O Engineering Consultant - Agile Technology Delivery

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
In this visible and critical role, you will be assigned to complex client-facing engagements as an Agile Delivery Manager for infrastructure focused initiatives. You will be part of a Program team of cross functional experts mobilized to address critical requests generated from both internal and external sources. You will enable and support the adoption of our agile Transformation Delivery Framework (TDF) by closely collaborating with our application partners to deliver quality solutions tailored to meet the functionality, speed, cost, and flexibility for our customers.
Primary Responsibilities:

• Working with limited direction from the TDF Program Leads, lead a matrixed team of system design engineers, system build engineers and infrastructure technologists to successfully deliver multiple concurrent infrastructure changes in a large-scale enterprise environment
• Meet customer and project objectives by developing and managing project execution functions including planning, tracking, reporting, reviews, quality management and communications, risks, and issues within the construct of the Agile Technology Delivery Framework
• Predict, understand, and document customer needs and develops innovative solutions to meet them
• Manage project schedules, resources, and delivery commitments
• Delegate, integrate activities, and resolve conflicts
• Complete assigned projects within budgetary and scheduling guidelines
• Develop and maintain infrastructure and resource cost estimates
• Translate highly complex concepts in ways that can be understood by a variety of audiences
• Interact with and report regularly to the TDF Program Manager, executive project sponsors, and senior technology leadership
• Influence senior leadership to adopt new ideas, products, and/or approaches when appropriate
• Provide leadership in steering projects toward defined standard infrastructure solutions, platforms and best practices
• Ensure the infrastructure adheres to the requirements for availability, stability, and efficiency
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree or equivalent experience
• 6+ years of Technology-based Project Management experience at a Fortune 200 company
• 6+ years of Project or Program Management experience integrating multiple business areas or systems
• 6+ years of experience across multiple information systems disciplines demonstrating strong technical acumen and infrastructure technology experience
• 1+ years of Agile methodology and delivery experience
• Proven experience managing multiple, concurrent IT projects/programs
• Proven experience with budget tracking and complex cost benefit analysis
• Proficiency in computer software including MS Project, Power Point, Excel
• Proven solid project management and planning skills including experience in successfully managing major projects with use of and adherence to structured methodologies
• Proven high degree of professional confidence and credibility with the presence and communication skills to represent IT-related concepts effectively with executive-level management
• Proven to work with a sense of urgency and ability to use considerable judgment to determine solutions, necessary escalations and to seek guidance on complex problems
• Proven excellent judgment, analytical ability, and problem analysis techniques
• Adaptability; Proven self-starter; team player; quality minded; focused; committed; able to work independently
• Proven ability to perform in a high pressured environment
• Proven to provide solid leadership presence

Preferred Qualifications:

• CSM/PSM Certification
• PMP Certification
• Infrastructure technology experience such as server, network, security and data center infrastructure, for application, middleware, database and web environments
• UnitedHealth Group or subsidiary work experience
• Experience using productivity tools including CA Clarity, Rally, and Service Now
• Proven professional Services, consulting, or Big 5 Project management experience
• Cloud/AI/ML knowledge/experience
• Healthcare technology background
• Proven exposure to multiple project management methodologies

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.